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Inside Sales Associate/forklift Operator

2 weeks ago

Port Colborne, Canada ABC Supply Co. Full time

ABC Supply Co. is the largest distributor of roofing and siding products across North America. With ABC's expansion into Canada, we are looking for a talented, Inside Sales Associate/Shipper to join our team

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Sales/Service:

- Maintain a professional image and provide exceptional customer service.
- Process orders for both existing and new customers.
- Engage in suggestive sales to increase sales volume and remind customers of potential material needs.
- Obtain all necessary information to efficiently schedule and deliver orders, which may require follow-up with customers.
- Attempt to up-sell by suggesting better or best product options.
- Process credit returns and resolve customer complaints and billing issues.
- Utilize Salesforce to track leads, manage customer interactions, and report on sales activities

Forklift/Yard:

- Operate a forklift as needed to assist customers
- Can do heavy lifting
- Likes to work hard in a fun atmosphere
- Roofing/Siding background is an asset
- MUST have steel-toed work shoes or boots
- A forklift license is preferred (willing to train)

Miscellaneous:

- Maintain showroom appearance and provide a clean customer service counter.
- May assist in reordering products to keep store and warehouse shelves well-stocked.
- Address and resolve service concerns when they arise.
- Assist with store and warehouse inventory counts as needed.

Qualifications
- Proven experience in sales or business development, preferably in an inside sales role.
- Strong negotiation skills with a track record of closing deals successfully.
- Excellent communication skills, both verbal and written
- Familiarity with Salesforce or similar CRM software is highly desirable.
- Ability to understand technical products and convey their benefits effectively to customers.
- Self-motivated with a strong desire to achieve sales targets and contribute to team success.
- Previous experience in technical sales is advantageous but not required.

Benefits may include:

- Employees enjoy a comprehensive compensation package.
- RRSP - Company Match from day 1
- Dental, vision, medical care (Employer Paid - After 3 months)
- Extended health care available
- Paid sick days
- Overtime Hours
- Work-Life Balance

Join our team as an Inside Sales Representative where your contributions will directly impact our growth and success