Seasonal Customer Experience Representative

7 days ago

Edmonton, Canada Indigo Books & Music Full time

**Company Description**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Note: this seasonal Operations position requires availability to work stock and merchandising shifts beginning at 5 AM. This is a temporary, contract position ending on January 17.**

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

- Support the daily operations of the store, before store opens (**5 AM start time**)
- Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
- Use merchandising standards to create a visually appealing, stimulating store
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**

- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

**Additional Information**

**WELCOME HOME

  • Seasonal Customer Service

    2 weeks ago

    Edmonton, Canada Visions Electronics Full time

    **Visions Electronics is Hiring Part Time Temporary Seasonal Customer Service Representatives** Do you love working retail? Do you enjoy making a customer’s day? Visions Electronics looking for Seasonal Customer Service Representatives! **Here’s a quick look at what you’ll be doing**: - Enthusiastically greeting customers as they enter the store -...

  • Seasonal Customer Service

    6 days ago

    Edmonton, Canada Visions Electronics Full time

    **Visions Electronics is Hiring Temporary Seasonal Customer Service Representatives** Do you love working retail? Do you enjoy making a customer’s day? Visions Electronics looking for Seasonal Customer Service Representatives! **Here’s a quick look at what you’ll be doing**: - Enthusiastically greeting customers as they enter the store - Connecting...

  • Seasonal Customer Service

    7 days ago

    Edmonton, Canada Visions Electronics Full time

    **Visions Electronics is Hiring Temporary Seasonal Customer Service Representatives** Do you love working retail? Do you enjoy making a customer’s day? Visions Electronics looking for Seasonal Customer Service Representatives! **Here’s a quick look at what you’ll be doing**: - Enthusiastically greeting customers as they enter the store - Connecting...

  • Customer Service Representative

    6 days ago

    Edmonton, Canada Edmonton Elks Football Club Full time

    **Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...

  • Seasonal Guest Services Representative

    1 week ago

    Edmonton, Canada West Edmonton Mall Full time

    The Seasonal Guest Services Representative is responsible for assisting the Guest Services team and Santa Claus during the holiday season. This role requires individuals that are great with children and are looking to bring holiday joy and cheer to all kids this time of year. Primary Responsibilities: - Taking payment, providing information to parents, and...

  • Customer Experience Representative

    1 week ago

    Edmonton, Canada Value Buds Full time

    Work Location Value Buds Village Landing **Nova Cannabis Inc.** is a national cannabis retailer operating under the Value Buds banner. Our mission is simple: deliver compelling value to cannabis consumers. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations at everyday low prices. As...

  • Customer Experience Representative

    2 weeks ago

    Edmonton, Canada Bluewave Energy Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Customer Experience Representative

    2 weeks ago

    Edmonton, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Experience Representative

    2 weeks ago

    Edmonton, Canada Upper Canada Forest Products Full time

    **Why you will love Upper Canada Forest Products**: As North America's premier distributor of globally sourced specialty forest products, we are committed to sustainability, innovation, and the future of our workforce. Our products are responsibly sourced, ensuring environmental integrity while supporting the next generation of industry leaders. We take...

  • Customer Experience Representative

    2 weeks ago

    Edmonton, Canada SNDL Full time

    Work Location Value Buds Mayfield Common About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient...