Dispatcher

**You belong at Day & Ross.**

Dispatcher

Full-time

Moncton, NB

Shift 7- 3:30

We are seeking an organized and detail-oriented Dispatcher to manage pickup coordination across Newfoundland and Labrador (NL), Nova Scotia (NS), Prince Edward Island (PEI), and New Brunswick (NB). This role requires a solid understanding of Atlantic Canada’s geography and the ability to handle multiple tasks in a fast-paced logistics environment

**How You’ll Help**:

- Coordinate and assign daily pickup requests across terminals.
- Monitor and update TMS to ensure all pickups are actioned.
- Reschedule missed pickups and maintain clear documentation in the system.
- Review Terminal Reports daily for accuracy and address discrepancies with terminals.
- Communicate effectively with drivers and terminals to resolve issues and ensure operations run smoothly.
- Maintain up-to-date records and ensure system data is accurate.
- Identify and recommend process improvements to enhance efficiency.
- Provide detailed end-of-shift handovers for seamless transitions

**Your Skills and Experience**:

- Strong knowledge of Atlantic Canada’s geography (NL, NS, PEI, NB).
- Excellent organizational, problem-solving, and communication skills.
- Proficiency in logistics systems and excel is an asset.
- Ability to manage high volumes of communication and multitask effectively.
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
- Results focused
- Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
- Must have a strong sense of urgency
- Must be able to work under a flexible work schedule
- Must be a hands on operator, trainer, coach and mentor
- Must be able to build and maintain relationships

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

**About Day & Ross**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.
- As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values._

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- dispatching: 1 year (preferred)
- LTLTL: 1 year (preferred)
- Truckmate: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

Work Location: In person