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Dispatcher

2 weeks ago

Moncton, Canada Kent Building Supplies Full time

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers.
- Determines the most efficient delivery schedules, taking various factors such as driver availability, size of load, trip length, etc. into consideration.
- Work with the sales team to coordinate customer’s delivery requests.
- Maintains regular and professional communication with the customer.
- Plan loads/runs to ensure the best time efficiency and load factor.
- Coordinate vehicle maintenance.
- Assist other dispatch/shipping staff as required during spikes in workload.
- Troubleshoot delivery problems.
- Process paperwork according to company shipping procedures.
- Manage multiple and changing priorities.
- Enjoy working in a fast-paced environment.
- High detail and well-organized.
- Ability to multi-task and willingness to learn.
- Work well with mínimal supervision, under pressure, and within time constraints in a busy environment.
- Excellent people skills.

**Kent**is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.