Sales Associate Iii

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for it's artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

**Job Title: Sales Associate, North American Retail**

**Primary Purpose**: Delivers customer experience to assist in achieving store’s and individual’s sales plan.

**The successful individual will leverage their proficiency in sales to**
- **Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus.**:

- Demonstrate strong communication, adaptability and flexibility to change based on needs of business.
- Strong drive for result, especially in achieving individual sales goals.
- Deliver a bold, energetic, purpose-driven customer experience.
- Stay current with the market competition, fashion trends, and client shopping behaviors.
- Consistently and in a timely manner completes all types of operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Stuart Weitzman’s standards.
- Creates personal sales and clientele strategies in partnership with the management team.
- Drives business through clientele, sourcing new customers and maintaining on-going loyal relationships with customers.
- Adaptable and flexible to change based on business needs.
- Processes shipments as needed.
- Replenishes inventory on sales floor as needed.
- Adheres to all Stuart Weitzman policies and procedures including Loss Prevention.
- Be brand ambassadors of Stuart Weitzman.

**The accomplished individual will possess**:

- Strong communication skills both oral and written.
- Excellent organization and attention to detail.
- Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

**The accomplished individual must have**:

- Ability to execute at a fast pace.
- Flexible and solution oriented.
- Ability to maneuver sales floor and stockroom; climbing, bending and kneeling required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

**An outstanding professional will have**:

- **1-3 years of retail experience preferred.**:

- High school diploma or equivalents work experience preferred.

**_Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements._**

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- **Interpersonal Savvy**: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- **Learning on the Fly**: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; e