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Sale Associate

3 weeks ago

Vancouver, Canada Vancouver Dispensary Society Full time

The Sales Associate is the main point of contact and source of information for our customers. Our Sales Associates are knowledgeable, friendly and able to establish a connection with each customer; whether they be medical, recreational, or first time users. The Sales Associate must be empathetic towards all and have a strong willingness to find out what our customers’ needs are. With their cannabis experience and in-depth product knowledge, they will ultimately guide the customer through their purchase, helping them acquire whats best suited for their needs.

COVID-19 precautions are being strictly adhered to. The Sales Associate must monitor the environment to ensure our customers are social distancing, and complete necessary cleaning and surface sanitation throughout the shift.

We are a very busy dispensary and the Sales Associate must thrive in a fast paced environment. It is not a job that can be done sitting down. As such, a Sales Associate must be comfortable standing for extended periods, while maintaining accurate attention to detail and excellent customer service skills.

**Responsibilities**:

- Open your till and balance it at closing
- Process customers’ transactions through our POS system
- Respond to any customer inquiries or concerns as they arise
- Participate and support an environment of genuine customer connection
- Maintain the cleanliness of our Sales Associate stations and behind-the-counter areas
- Compliance with all company policies and operating procedures
- Maintain a professional appearance, demeanor, and attitude at all times
- Refer customers with medical needs to our medical membership program

**Qualifications**:

- 2+ years of retail sales experience an asset
- A strong cannabis knowledge and a passion for working in the industry is an asset
- Friendly and outgoing team player with a positive attitude
- Strong customer service, communication and interpersonal skills
- Ability to multitask in a fast paced environment
- Able to stand for extended periods, move up and down stairs, and lift up to 50 pounds
- Experience with cash handling and POS systems
- Ability to pass a criminal background check
- Available to work weekends and holidays

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Store discount
- Vision care

Day range:

- Weekend availability

Shift:

- 8 hour shift

COVID-19 considerations:
We currently require all staff to wear a mask and follow the COVID19 protocols including cleaning, PPE, and occupancy limits.

Ability to commute/relocate:

- VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work weekends?

**Experience**:

- Customer service: 1 year (required)
- sales: 1 year (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (preferred)

Work Location: One location