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Resident Manager
2 weeks ago
We are actively looking for a dynamic Resident Manager to live on-site and manage Nicola Place located at 1288 Nicola Place in Vancouver. This is a lovely building in the West End, 103 units on 16 floors.
The Resident Manager ensures excellent and responsive service to Resident requests, and provides a clean, well-maintained and secure building.
**What’s in it for You ?**
Hollyburn Properties offers competitive wages and great benefits including ;
- Extended Benefits for Team Member & Family (Medical, Dental, Vision) - 100% premiums paid by Hollyburn
- Employee & Family Assistance Program
- Matching RSP Program
- Educational Assistance
- Free Two Bedroom Suite Accommodation (Taxable Rent Benefit ) - No Pets
**Key Duties & Responsibilities**
- Enforces the provisions of the Residential Tenancy Act.
- Responds to tenant inquiries in keeping with the Company Mission to provide exceptional customer service.
- Supervises the building, including common areas, to ensure security and safety of all tenants, the employees and agents of Hollyburn. Oversees the Building Emergency Response Plan and conducts monthly tests of emergency generators and fire alarm systems.
- Manages the rental process for tenants including all required paper work for the rental of suites, parking and / or storage lockers. Facilitates credit and reference checks for prospective tenants.
- Creates move-in and move-out reports for each tenant using the Condition Inspection Report.
- Manages all building maintenance requirements to the highest standards. This includes cleaning all common areas, supervising contractors and logging work performed, and conducting minor repairs as necessary. Regularly conducts building inspections and makes recommendations for preventative maintenance. Notifies management concerning need for major repairs.
- Keeps proper books and accounts for the Building as per accounting requirements, attends to the collection and safe deposit of all rent monies and other amounts receivable from tenants.
- Prepares vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning.
**Qualifications**
- Must be able to live on-site
- Ideally minimum of 2 years of related experience in Housekeeping, Maintenance or Building Management
- Experience with painting & maintenance repairs is an asset
- Strong working knowledge of the Residential Tenancy Act
- Excellent customer service skills.
- Presentation and sales skills are necessary to market suites to prospective tenants.
- Attention to detail and accuracy, even as priorities change and urgencies intervene.
- Experience working safely with cleaning and other chemicals used in building operations.
- Ability to be flexible and self-motivated and to take initiative.
- Ability to work a varied schedule including evenings and weekends.
- Must be a Resident of Canada or possess the appropriate documentation to legally work in Canada. All documentation must be current.
- A valid driver’s licence and access to a vehicle would be an asset.
- Must have good understanding of the English language. This includes both written and verbal communication.
- Be physically able to carry out all necessary duties. Must be physically able to Lift, push, pull, carry up to 25-50 lb
We thank all applicants who apply, but only those who are qualified may be contacted.
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