Medical Receptionist/front Desk

3 days ago

Scarborough, Canada Lighthouse Medical Imaging Full time

**Company Overview**

Lighthouse Medical Imaging operates busy clinics in North York and Scarborough, specializing in a variety of medical imaging services such as X-ray, ultrasound, mammography, BMD, and echocardiography. Our commitment to providing high-quality diagnostic services ensures that patients receive the best care possible.

**Summary**

As a Medical Receptionist at Lighthouse Medical Imaging, you will be the first point of contact for our patients. Located in Scarborough, with a high proportion of Chinese-speaking patients, fluency in Mandarin AND Cantonese along with English is critical for this role to ensure smooth operations within our clinics while delivering exceptional customer service to our patients.

**Responsibilities**
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments and manage patient flow to optimize clinic efficiency.
- Handle phone inquiries and provide information regarding services offered.
- Maintain electronic medical records accurately and ensure confidentiality.
- Assist with administrative tasks such as filing and data entry as needed.
- Communicate effectively with healthcare professionals to coordinate patient care.

**Requirements**:

- Experience working in a medical office environment or other customer-facing service environment is preferred.
- Familiarity with electronic medical records systems is helpful.
- Strong understanding of medical terminology to assist with patient inquiries is helpful.
- Excellent communication skills for effective interaction with patients and staff.
- Ability to manage multiple tasks in a fast-paced environment.

Pay: $18.00-$20.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Extended health care
- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

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