Sales Administration

1 week ago


Port Coquitlam, Canada Vicostone Canada Inc. Full time

**Sales Administration (Mandarin Speaking Required)**

Are you an organized and detail-oriented individual with a passion for providing exceptional customer service? Join our team as a Sales Administration and Office Support Specialist, where you will play a crucial role in facilitating seamless communication between our sales representatives and valued clients. Your dedication will be instrumental in ensuring the smooth flow of operations within our dynamic sales office.

**Key Responsibilities**:

- Provide customers with accurate lead times, freight estimates, and handle any urgent requests promptly.
- Thoroughly review purchase orders for precision, enter relevant information and sales orders into our company databases.
- Welcome and assist walk-in customers in our showroom, catering to their inquiries and needs.
- Assist sales representatives by managing overflow incoming calls, addressing customer queries related to pricing and technical product information.
- Manage the process of invoicing and collecting payments from customers in a timely manner.
- Prepare necessary shipping documents to ensure the smooth and efficient handling of product freight.
- Conduct regular checks on inventory levels, samples, and maintain an organized filing system for invoices and bills of lading.
- Update and manage customer database, ensuring that all information is accurate and up to date.
- Proficiently operate Stone Profit Systems, consistently updating and managing sales leads and payment statuses.

**Requirements**:

- Demonstrated fluency in written and spoken English and Mandarin.
- Strong organizational skills with an acute attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in using database systems and MS Office Suite.
- Join us in our commitment to providing exceptional service and maintaining strong customer relations._

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application question(s):
**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative assistant: 2 years (preferred)

Work Location: In person


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