Customer Satisfaction Representative

6 days ago

Mount Hope, Canada Think Logistics Inc. Full time

Education:

- Expérience:
**Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
**Work setting**:

- Business sector
**Tasks**:

- Address customers' complaints or concerns
- Arrange for billing for services
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:

- MS Outlook
- MS Office
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
**Own tools/equipment**:

- Cellular phone
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Quick learner
**Screening questions**:

- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Experience**:

- 2 years to less than 3 years
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:

- Group insurance benefits
- Life insurance
**Other benefits**:

- Free parking available
- Travel insurance
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week

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