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Associate Relationship Manager
3 weeks ago
**Location: Calgary, Alberta, Hybrid - 2 days in office**
**We give you a world of potential**
We are looking for two (2) Associate Relationship Managers (ARMs) to join our team. You will be responsible for providing day to day administrative support to the Relationship Managers (RM) by assisting with client requests. Responsibilities could include but are not limited to communicating with corporate clients and their counsel in connection with shareholder mailings, shareholder meetings, dividends, treasuries, capital reconciliations, billing, audit confirmations and monthly reporting. A successful ARM is an individual who can manage multiple requests/tasks coming at them all at once, someone who can take direction as well as take initiative and someone who enjoys client interaction.
Lastly, an ARM is extremely organized, is proactive in every manner and has curiosity to go learn about all things in relation to the transfer agency world If you are a new graduate or someone who is looking for their first career role, this may be the role for you
**A role you will love**
- Work independently, and in partnership with the Relationship Manager to ensure accurate and responsive delivery of client services to related to shareholder meetings, share issuances, reporting and shareholders.
- Work closely with clients, and internal resources on intervention and escalated items to ensure prompt resolution.
- Perform support activities for shareholder meetings from coordination of proxy activities, including ordering lists, labels and journals, to attending shareholder meetings as scrutineer/co-scrutineer.
- Review documents submitted by shareholders, participants and Financial Institutions to ensure they are compliant and complete.
- Assist issuers with special projects, expediting transfers, troubleshooting, problem solving and servicing of all issuer’s shareholder’s accounts.
- Manage and maintain client accounts, including receiving paperwork for reinvestments, withdrawals, transfers, sales and estates and routing processing to appropriate areas.
- Maintain relationships with key personnel of clients ensuring satisfaction and retention.
- Create and reconcile reports on regular and ad-hoc basis.
- Provide support as needed within the Client Services team
**What will you bring to the role?**
- 2 years administrative experience (Legal, Financial or Securities industry preferred).
- Client-facing experience with businesses, executives and/or legal counsel.
- Post-secondary diploma or degree.
- Intermediate working knowledge of MS Office suite.
- Ability to multi-task to complete tasks within deadlines.
- Ability to prioritize when encountering conflicting duties.
- Accuracy and attention to detail.
- Strong mathematical and organizational skills.
- Excellent written and verbal English skills
This is a fantastic opportunity to join a team where you can make a genuine impact on how we work and help to shape the team.
**A company to be proud of**
Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 25,000+ clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
**Rewards designed for you**
**Employee Share Plan.** **Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.
**Health and Wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.
**Save for Your Future. **We will support you along your retirement savings journey.
**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
**Employee Discounts.** **We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.
**Extra Rewards.** **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
**A diverse and inclusive place to work**
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gend
