Hospitality Manager

3 days ago

Lake Country, Canada O'Rourke's Peak Cellars Full time

Overview:
**Hospitality Manager**

**Overview**:
Peak Cellars is located on a 7-acre property in Lake Country, and is home to our Goldie Road Vineyard. Wine isn’t the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro.

We are looking for a
**Hospitality Manager** to join our incredible team of wine and food lovers.

**Role type**: Permanent, full-time

**Reports into**: General Manager

**Scope**:
**Responsibilities**:

- Hire, schedule, train, coach and performance manage all front of house staff
- Work with GM to develop and maintain strong organization structure and consistency through the implementation of meetings, SOP’s and other communication techniques
- Oversee wine club manager to ensure wine club is growing and that we are engaging members in meaningful ways
- Oversee events manager to ensure we are attracting and providing excellent service to desired events and tour groups
- Work with culinary team to coordinate menus, features, and special events
- Assist marketing department in deploying promotional materials and social media. Coach staff to promote events and engage on customer reviews on sites.
- Assist financial controller by ensuring cash out accuracy, gift cards, discounts, time sheet compliance and other forms of controls are adhered to
- Work with GM on merchandising plan for the retail room and source premium merchandise as it corresponds to the theme calendar
- Work with maintenance team on building and grounds upkeep as necessary
- Work with IT department as it pertains to technology
- Participate with industry associations and other trade and consumer events as directed
- Support health and safety initiatives and promote a safe workplace for all

**Requirements**:

- Minimum 5 years’ experience managing people
- Restaurant experience
- Winery experience is an asset as is formal education in wine such as a WSET
- Willingness to work flexible hours including evenings, weekends and holidays as required

**Compensation**:

- Salary $60,000 - $80,000 annually
- Medical/Dental benefits
- Discounts on wine purchases, food and merchandise

**How to Apply**:

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