Client Services Supervisor

4 days ago


Holland Landing, Canada Blue Door Full time

Blue Door

Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency housing services since 1982.

Reasons to Join Blue Door

Comprehensive Benefits & RRSP
Work-life Balance
Paid Time off such as personal needs days and generous vacation time
Wellness Committee events such as yoga, luncheons, and holiday activities

Client Services Supervisor

Reporting to the Program Manager, the Client Services Supervisor is a social worker, or equivalent, who provides case management to coordinate/facilitate services for individuals and families who are homeless. The Client Services Supervisor will ensure that clients with complex needs are receiving the intensive supports needed to assist them in reintegrating into the community and provide follow up support to reach their goals.

What does a Client Services Supervisor do?

Supervision of student placements and supervises and oversees staff in coordination with Program Manager
Review completed client service framework packages and identify those clients with more complex needs.
Determine strengths, risks, needs and goals of clients to create individualized case management plans.
Support and facilitate the onboarding of new hires through orientation.
Direct the team members to support client goals and plans. Support Manager to facilitate staff meetings to accommodate all shifts.
Maintain, update, track and monitor client progress and provide additional supports as required. Ensure all program records and appropriate client documentation is maintained.
Build, maintain and strengthen working relationships with community

What you bring to the table

Minimum Bachelor of Social Work Degree or equivalent combination of Bachelor level education and experience
Minimum of three years of work experience in a social service field and experience working with diverse, multicultural client groups including homeless, mental health and addictions
Knowledge of community resources available in York and surrounding areas
Skilled in providing leadership and direction to individuals and teams
First Aid, CPR and CPI certification would be an asset

Salary information: $50,000 to $55,000 per hour
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance._

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program
Schedule:
8 hour shift

Ability to commute/relocate:
Holland Landing, ON L9N 0C5: reliably commute or plan to relocate before starting work (required)

**Education**:
Bachelor's Degree (preferred)

**Experience**:
Records management: 1 year (required)
Not For Profit: 1 year (required)
Supervising: 1 year (required)

Work Location: In person



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