Program Coordinator

"We’re seeking a highly organized **Program Coordinator** to support the development, deployment, and growth of AI literacy initiatives across K-12 education, post-secondary institutions, and industry. In this role, you will coordinate training content and program processes, helping ensure that learners and partners have a smooth, engaging, and impactful experience. If you're passionate about education, clear communication, and advancing inclusive, future-ready programs, we’d love to hear from you". Jill Kowalchuk, AI Literacy Manager - Training **About Amii** Alberta Machine Intelligence Institute (Amii) is one of Canada’s three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the world’s top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact. **About the Role** The Program Coordinator, Training supports the development, deployment, and growth of AI literacy programming in the K -12 education system, post-secondary institutions, and industry. These programs help mitigate resistance and reduce fear around AI systems' responsible development and deployment. Reporting to the Manager, AI Literacy, the Program Coordinator is a key member of the Training team, actively participating in the execution of Amii’s business functions. This position focuses on driving program development and growth while contributing to the team's overall success in delivering effective AI literacy initiatives. **This is a full time temporary position with an end date of March 31, 2026.** This position focuses on achieving excellence in three main accountabilities: - Program & Product Execution - Client Success - Teamwork **Required Skills / Expertise** **Key Responsibilities**: - Supports end-to-end of AI literacy program and product delivery including administrative tasks - Ensures an exceptional client experience through timely and clear communication - Supports program development and growth initiatives as identified by the Manager, AI Literacy - Assists in the development of program schedules and product roadmaps - Coordinates internal tools and resources for Training team products and projects - Captures and monitors, and evaluates program performance through metrics and feedback, identifying areas for improvement - Assists in identifying and implementing process improvements to enhance the efficiency and effectiveness of program and product execution - Adapts and manages shifting priorities effectively based on evolving program requirements, team dynamics, and client needs - Collects feedback from stakeholders and participants to support the evaluation of the effectiveness of programs and products - Tracks and reports on client satisfaction metrics to support the identification of areas for improvement - Facilitates interactions and cooperation between different teams to ensure smooth workflow and information exchange **Required Qualifications**: - Post Secondary Degree or Diploma in Business Administration, or related field (nice to have) - 2+ years experience in program coordination or project management (nice to have) - Experience working within a technology-focused organization (nice to have) - Experience working with MOOC, CRM, LMS platforms **Attributes and Expectations**: - Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels - Ability to identify the needs of stakeholders and create/drive new solutions - Excellent verbal and written communication skills with a high attention to detail - Demonstrates a positive, group-win approach and a willingness to help, learn, and share - Demonstrates adaptability and effectively manages shifting priorities **What you'll love about us** - A professional yet casual work environment that encourages the growth and development of your skills - Participate in professional development activities - Gain access to the Amii community and events - A chance to learn from amazing teammates who support one another to succeed - Competitive compensation, including paid time off and health benefits - A modern office located in downtown Edmonton, Alberta **How to Apply