Barista/all Rounder

**Job Title**: Cafe Barista/All Rounder

**Overview**:
At Circles & Squares Bakery Cafe, we believe in creating more than just great baked goods and coffee - we aim to craft memorable experiences for our customers. If you're passionate about providing exceptional service and thrive in a fast-paced, customer-centric environment, we invite you to join our team and be a part of something special.

You'll have the opportunity to grow with our company, and create moments of delight for our diverse clientele that will keep them coming back for more.

**Responsibilities**:
**Maintaining a Welcoming Environment**:

- Keep the café environment clean, organized, and inviting at all times, including the service area, seating areas, restroom facilities, outdoors, and garbage area.
- Monitor and restock coffee supplies, soap/paper towels, packaging materials, and other essentials to ensure smooth operations and uninterrupted service.
- Help foster a respectful environment, both for team members and guests, at all times.

**Crafting Delicious Coffee Beverages**:

- Bar service: brew coffee, prepare espresso beverages, monitor espresso quality, calibrating as necessary. Keep machines/equipment/work stations clean and tidy throughout the day; deep clean every night at close/monthly as necessary.

**Efficient Cash Handling**:

- Operate the cash register with accuracy and efficiency, processing transactions promptly and handling cash, credit/debit cards, and mobile payments securely.
- Maintain a keen eye for detail when tendering change and reconciling cash drawer, ensuring all transactions are recorded accurately. Provide assistance to customers with payment-related inquiries and resolve any issues in a professional manner.

**Qualifications/Skills**:

- Attention to detail to ensure quality standards
- Communication skills to accomplish tasks in a team-oriented manner
- Ability to problem solve and troubleshoot including technology (wifi outage/updating POS)

**Duties & Responsibilities**:

- Start catering orders/advise managers on how to get in touch with customers to complete them.
- Sandwich station: prepare, pack, and deliver orders to customers. Follow recipes and guidelines to ensure consistency.
- Monitor sell by dates/times for all items, remove and document waste as necessary.
- Keep the pastry display and retail shelves stocked and well presented.
- Receive goods and put away in timely manner/rotating products to follow FIFO (first in first out).
- Accomplish opening and closing duties, including quality checking products and areas.

**Exceptional Customer Service**:

- Full understanding of menu to kindly advise customers on selections/make recommendations, and begin catering orders with accuracy and detail.
- Warm Welcome: Greet every customer with a smile and a friendly greeting as soon as they walk in. Make them feel valued and welcome.
- Prompt Service: Attend to customers quickly, whether it's taking their order, bringing their food and drinks, or addressing any questions they might have. Minimize wait times as much as possible.
- Personalized Experience: Remember regular customers and their preferences.
- Attention to Detail
- Clean and inviting Environment: Maintain a clean, organized, and inviting atmosphere. This includes the dining area, restrooms, and even the exterior of the cafe.
- Efficient Problem Resolution
- Positive Attitude

**Cleaning & Maintenance**:

- Perform thorough cleaning of the café's interior and exterior regularly throughout the day to maintain a hygienic environment.
- Organize and maintain storage areas, including dry storage, refrigerators, and freezers, to maximize efficiency and accessibility.
- Follow established food safety guidelines and health regulations to ensure compliance with sanitation standards and protect the health and safety of customers and employees.
- Adhere to strict sanitation and food safety protocols to uphold the highest standards of cleanliness and hygiene in accordance with health regulations. Be prepared to handle health inspection visits.

**Job Types**: Full-time, Part-time

Pay: $17.50-$19.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Tips

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- North York, ON M4A 1E6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista: 1 year (required)

**Language**:

- English (required)

Work Location: In person