Customer Service Representative

2 weeks ago

Edmonton, Canada BGE Indoor Air Quality Solutions Ltd. Full time

BGE Indoor Air Quality Solutions started from humble beginnings over 50 years ago has today provided filtration services to some of Canada’s best-run buildings. Our years of success in delivering clean air to clients is a result of the passion and drive that we have for our work and carry with us every day. The nature of delivering clean air leaves little room for compromise and BGE is looking for more people that want to safely deliver clean, healthy indoor air environments because clean air matters

The day-to-day activities of our Customer Service Representative will include:

- Customer Service Delivery - Greet and assist customers with placing orders and order pick-up. Collect delivery information and provide lead times. Maintain accurate customer information, including addresses, contact details, and filter lists. Communicate order status and notify customers when their orders are ready.
- Customer Experience - Build and nurture relationships with customers and stakeholders, serving as a reliable point of contact for customer inquiries.
- Teamwork and Continuous Improvement - Collaborate with the Customer Service team and actively participate in the development, testing, and implementation of new processes and systems to enhance the customer experience.
- 1-2+ years of Customer Service experience. Experience in a similar industrial industry is an asset.
- Experience with Microsoft Dynamics AX or a similar ERP system is a plus.

During the interview process, we will assess the following behaviors:

- Exceptional communication skills: Ability to communicate effectively across all levels of an organization.
- Commitment to continual improvement: Demonstrated curiosity and dedication to personal and team growth.
- Collaborative mindset: Focus on building positive and collaborative relationships with internal and external stakeholders.
- Alignment with our core values: Better Together, Be the Expert, Striving for Excellence

**What We Offer**:

- A business with 7 locations in Western Canada and a manufacturing plant located right in Edmonton.
- A competitive total compensation package including RSP, Benefits and Health Spending Account.
- Opportunities for growth in a friendly, cooperative environment.
- Time off that supports work / life integration, including Wellness days.

**To Apply**:
At BGE, we represent a diverse workforce and are proud to provide equitable and inclusive opportunities that support belonging. We encourage all applicants who are legally able to work in Canada to apply.

  • Automotive Customer Care Representatives

    1 week ago

    Edmonton, Canada Speedy Auto Service Full time

    **Job Title**: Customer Service Representative (Automotive) - Full-Time **Company Description**: **Speedy Auto Service** originated in Ontario, Canada, in 1956 and has grown into one of the most iconic automotive brands in the country. In 1993, it evolved into Speedy Auto Service and became part of the Fix Network global after-market family in 2016. Today,...

  • Customer Service Representative

    1 week ago

    Edmonton, Canada Somrav Marketing Solutions Full time

    We are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Canada Team Auctions Ltd Full time

    Customer Service Representative We're growing! Exciting opportunity to become part of the TEAM. Customer Service Representative Job Responsibilities: - Serve customers by providing information and resolving problems. - Answer questions and assist customers with creating and maintaining online accounts. - Accept Auction consignments and assist customers...

  • Customer Service Representative

    3 hours ago

    Edmonton, Alberta, Canada Homes Alive Pets Full time

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Edmonton, Alberta **Status**: Full-time, Permanent Are you attentive and ready to react at the right moments? Are you passionate about customer service and problem solving? If so, it’s time to join the Quadra Family! At Quadra we put people first so that together we can reimagine the...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada Kohltech Windows & Entrance Systems Full time

    **Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Crosstown Autobody** **Edmonton, Alberta, On-Site** **Compensation: $45,000 - $55,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** **Crosstown Autobody** is looking for a **Customer Service Representative** located in **Edmonton, Alberta**. We are a growing team with opportunities for career...

  • Customer Service Representative

    4 days ago

    Edmonton, Canada U-Haul Full time

    **Location**: 11120 154th St, Edmonton, Alberta T5M3M9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    4 days ago

    Edmonton, Canada Edmonton Elks Football Club Full time

    **Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...

  • Customer Service Representative

    1 week ago

    Edmonton, Canada Safety Express Ltd. Full time

    **Customer Service Representative (CSR) - Job Description** Safety Express Ltd., an Aramsco Company, has been serving its clients in the Abatement, Restoration, Professional Cleaning, Industrial Safety and Surface Preparation market for over 35 years. We are currently seeking an enthusiastic, highly motivated, experienced Customer Service Representative to...