Medical Office Assistant- Diagnostic Imaging

7 days ago

Whitby, Canada Oshawa Clinic Group Full time

**Job Summary**
Oshawa Clinic Group is seeking a dedicated and organized Medical Office Assistant to join our healthcare team in our diagnostic imaging department. This position will be responsible for providing administrative support in a medical clinic setting, ensuring smooth operations and excellent patient care. This role requires proficiency in patient communication, electronic medical records and familiarity with medical terminology, along with a friendly demeanor to assist patients effectively.

Key Responsibilities & Qualifications
- Serve as the first point of contact for patients accessing diagnostic imaging services, offering clear instructions and compassionate support throughout their visit.
- Schedule and confirm patient appointments across multiple imaging modalities, including X-ray, ultrasound, bone density and mammography.
- Accurately collect, verify, and update patient demographics, health records, and referral information.
- Patient scheduling via central booking phone lines and front desk registration
- Monitor patient flow to support optimal clinic operations, including managing wait times, prioritizing urgent cases, and assisting in emergent situations.
- Perform a variety of administrative duties such as billing assistance, inventory tracking, and organizing reports and documentation.
- Uphold patient confidentiality and adhere to professional ethics and standards of care.
- Proficiency in Electronic Medical Records (EMR) systems.
- Previous experience in a clinical Diagnostic Imaging department is an asset

Additional Information:

- Position start date is July, 2025
- MOA’s hours would be approximately 7-8 hrs/ day Mon-Fri each week. Start time may vary between 7am and 9am depending on patient load and schedule
- MOA will be scheduled at all sites with Diagnostic Imaging services.

Pay: $20.69 per hour

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

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