Sales and Member Relations Coordinator

1 week ago

West Vancouver, Canada Hollyburn Country Club Full time

**SALES AND MEMBER RELATIONS COORDINATOR - We offer an excellent benefit package, staff meal program and generous rewards and recognition programs**

Hollyburn Country Club is a premier private family Club that provides its Members with an exclusive hub for activity, sport, dining, entertainment, socialization and business.
- Our Club is a home away from home for many of our Members.
- We believe in living our value of Service Excellence through accountability, adaptability, empathy, enthusiasm, initiative and teamwork.

**Responsibilities**:

- **Membership sales**:

- Lead membership sales; create and organize new membership sales campaigns and sales materials o Assist in developing and implementing marketing and growth strategies to ensure Club membership sales are met
- **New Member Onboarding**:

- Schedule & conduct new Member orientations, including setting up new Members on all Club systems and demonstrating their use
- Be a reliable resource for new Members by guiding them in their first year of membership, particularly with program registration
- **Member Relations**:

- Continually connect with Members beyond their first year to ensure they are satisfied and getting the most of their Membership
- Create memorable moments for our Members (acknowledging life milestones, personalized experiences)
- _Fully detailed job description is available through the Hiring Manager_

**Requirements**:

- Post-secondary degree in Business, Hospitality, or another applicable related field
- Minimum 5 years' experience in a customer service or sales role
- Proven record of managing sales quotas and ability to lead to raise the level of service
- **Own transportation is an asset due to the Club’s location**:

- You agree to get a Police Information Check with a vulnerable sector search

**Perks & Benefits**:

- Work with an awesome team We love to work hard but we have fun doing it
- Access to one of the best benefits packages for part-time and full-time employees
- Access to our in-house staff meal program
- A robust rewards and recognition program
- Free on-site parking
- Employee Assistance Program (EAP)
- And much more

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: One location

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