Advisor Support Associate
6 days ago
**Who we are**
Chenard Wealth and Advisory is a boutique, independent financial planning firm based in Thunder Bay, Ontario. We serve 160 client households with long-term, personalized financial guidance. As a lean, independent firm, we value precision, trust, and meaningful relationships.
Joining us means working in a calm, professional environment where quality matters more than volume - and where your contribution directly shape the client experience and the future of the firm.
**Position Details**
As a part-time Advisor Support Associate, you would provide support to the Owner / Lead Financial Planner, and to clients of the firm.
- Monday to Friday from 8AM to noon (20hrs per week total)
- $28 per hour, with bonus potential and health benefits
- In-person at our office location: 250B Algoma St South, Thunder Bay ON
This job is perfect for you if you:
- Love working independently before asking for help
- Take pride in catching the little things - typos, formatting, missing details
- Respect deadlines and manage priorities without constant oversight
- Prefer working in a small, independent business - not a corporate setting
- Stay positive and level headed when processes take longer than expected
- Are comfortable with technology, working in a paperless environment, and using various programs daily
- Handle confidential information with care
- Build strong relationships with back-office contacts because you know that collaboration makes everything smoother
- Believe that client experience matters, and that your work behind the scenes helps make it exceptional
**What will you do day-to-day?**
- Process investment transactions for clients of the firm, including: contributions, withdrawals, transfers, and pre-authorized contributions, and closely keep track of transactions to completion
- Follow up on incoming investment transfers, pending transactions, and various administrative requests with various financial institutions, our investment dealer back-office, and key suppliers of the business
- Prepare documentation for investment and insurance related transactions, in Investment Centre and/or Adobe PDF, such as: new investment accounts, beneficiary and address changes, changes to insurance policies, etc.
- Handle office management tasks including: incoming and outgoing mail and packages; keeping inventory; bookkeeping in Quickbooks Online; light office cleaning duties; digital filing in client folders.
**Education, Skills, and Qualifications**
- Secondary school graduation is a minimum requirement
- Post-secondary education in office administration, business administration, or other administrative field, together with previous related work experience, is an asset
- Investment license (MFDA/CICO) is considered an asset (not at all required)
- Bilingual in French and English is an asset
**How to apply**
- When you would be available to start
**Job Types**: Part-time, Permanent
Pay: From $28.00 per hour
Expected hours: 20 per week
**Benefits**:
- Dental care
- On-site parking
- Vision care
**Location**:
- Thunder Bay, ON P7B 3C2 (required)
Work Location: In person
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