Sales Administrator/receptionist/order Entry

AL-MAR Vinyl Products was one of Ontario’s first distributors of maintenance free vinyl decking, railing, and fencing systems. Since 1997 we’ve been a leader in the Industry. We pride ourselves in being the first to develop or bring in new innovative products.

We operate out of a 3 acre property in Exeter, Ontario. Our factory is approximately 15,000 Square Feet. We use state of the art computerized routing equipment to ensure consistent quality and accuracy on each and every order.

AL-MAR has a large inventory of raw vinyl profiles that we fabricate into numerous styles of fencing and railing. We stock a number of decking products as well. We have a network of dealers throughout Ontario and are currently looking to expand that network. Our products are also available through contractors, home improvement companies, lumber stores and building material outlets.

**SUMMARY**

RESPONSIBILITIES
- Provide service to all walk-in and existing customers in order to maintain and increase the company’s customer base and to achieve sales goals
- Answer inbound phone calls and enquiries; direct calls as required
- Process and record daily financial transactions, such as sales, purchases and expenses, ensuring timely vendor and client transactions.
- Assist with day-today accounting tasks, including accounts payable and receivable.
- Maintain accurate financial records and ensure compliance with company policies; Ensure confidentiality of financial data
- Assemble data and prepare periodic and special reports, manuals and correspondence; Retrieve documents and files when requested
- Read and route incoming mail and process outgoing mail
- Provide admin and tech support for sales people
- Organize and maintain financial files, both digital and physical
- Maintain office supply inventory
- Develop a thorough understanding of all customer businesses and advising on the best product solutions to accomplish their objectives
- Communicate and coordinate with Outside Sales representatives any issues with orders or customers in their area
- Work with Outside Sales representatives to deliver and maintain programs and services
- Keep showroom and work area tidy
- Contact customers with shipment status and customer order follow-ups
- Coordinate with Shipping/Production the best service option to deliver on customer satisfaction
- Inventory and Pricebooks maintenance/processing
- Establish work priorities and ensure procedures are followed and deadlines are met
- Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES
- Sales experience with a background and knowledge in the residential construction industry is an asset
- **Minimum of 1 year of exceptional customer service experience**:

- Proven experience as a bookkeeping assistant or similar role
- **Proven knowledge of general Excel skills (creating spreadsheets, sorting, filtering, formatting and using formulas)**:

- Proficiency in accounting software (eg. Quickbooks)
- Strong attention to detail and accuracy in financial data entry
- Excellent organizational and time management skills.
- Fundamental understanding of accounting principles and familiarity with accounting software
- Strong analytical and problem-solving abilities
- Able to quickly learn technical information specific to the building industry
- Dedication to serving customers promptly and with high level of care
- Comfortable with conducting outbound phone calls to existing customers
- Good geographical knowledge of Ontario is an asset
- G drivers license in good standing

OTHER
- **Very comfortable with Excel, Word, GMAIL; good keyboarding skills and computer skills**:

- Ability to communicate clearly both written and verbal
- Flexible and Adaptable to change
- Aptitude for numerical calculations
- Ability to work as a team player and self-motivated to work independently in a **fast-paced environment**:

- Ability to adapt and support change, solve problems creatively and adjust approach as necessary
- A positive attitude, confident, and desire to be the best
- Excellent English communication skills at a capacity to influence sales over the phone
- Clean and tidy appearance
- **High level of integrity, sense of accountability and professionalism**

EXEPERIENCE
- Quickbooks Software: 1 year (an asset)
- Previous bookkeeping-related experience (required)
- Proficiency in MS Office (particularly Excel) with ability to adapt quickly to changing technology (required)
- Knowledge of Canadian Labour Laws and Employment Standards

EDUCATION
- Secondary School (required)

DO NOT APPLY IF YOU DO NOT HAVE SIGNIFICANT KNOWLEDGE OF EXCEL

Salary will be commensurate with experience and qualifications. This full-time position includes a comprehensive company benefits package. Hours are Monday - Friday 40+ hours/week

Applicants must be legally entitled to work in Canada without sponsorship

We thank you for your interest however only those selected for an interview will be contacted

All resumes will be received in conf