Markham Full-time Central Order Desk Agent
6 days ago
We are hiring a full-time permanent Central Order Desk Agent. If you are a dedicated individual looking for long-term employment and growth, this could be the perfect fit
**Key Responsibilities**
- Answer inbound calls and process orders from in a professional manner
- Collaborate with the Central Order Desk team, warehouse staff, and other departments to service customers
- Make follow-up calls to customers when necessary
- Make inventory checks to ensure product availability
- Strong communication skills
- Proficient computer skills
- Accountability and dependability
- Time management skills and deadline-oriented mindset
- Effective attention to detail and a high degree of accuracy
- Strong willingness to improve, learn and adapt in accordance with modern practices
**Requirements**:
- Customer service experience (1 year minimum)
- Auto parts background is an asset
- Cantonese is preferred
**Job Types**: Full-time, Permanent
**Salary**: $15.00-$18.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Markham, ON L3R0H1: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)
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