Store Manager
2 weeks ago
ExciTED for a new opportunity? Ted Baker London is currently seeking a talented and passionate Store Manager for our Montreal location
TED’s Guide to what the Store Manager does around here
The Managers role is to lead the location achievement of KPI's creating an exemplary customer environment and motivating the team to achieve excellence. To be accountable for driving the business forward and be an inspirational ambassador of Ted who understands and promotes the company’s “Mission Statement” and “Vision”.
Main responsibilities
- Ensure the team maximizes sales potential by the correct use of all resources, leadership and team motivation.
- Deliver effective recruitment, training and motivation of the team. Adapt personal, interpersonal and Managerial behavior to bring out the best in people and enhance the company brand values.
- Implementing strong succession planning and development
- Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair and trustworthy and demonstrate enthusiasm and passion for the brand.
- Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions.
- Be competent in knowledge of stores performance and have a keen awareness of local market, support team to develop client opportunities.
- Follow policies and procedures and complete administrative tasks correctly and on time. Manage store systems/processes to support a sales environment and achieve operational guidelines.
- Protect the assets of the store and deliver company standard in security, health and safety and maintenance
- Develop strong partnerships with Visual Merchandising
- Implementing strong succession planning and development
- Lead successful commercial walk throughs/store visits; strong market awareness and understanding of branch analysis
- Cascade relevant information onto store teams (morning meetings, etc.)
- Implement and establish strong TSE culture; maximize partnerships with TSE and
- Delegation of responsibilities or delegation to other members of the management team (ASM, Supervisors, etc.)
- A strong digital focus with the ability to embrace and drive new initiatives from concept
to implementation, helping support new ways of selling and brand profile enhancements
Tools of the trade
- Previous sales and team management experience
- Previous retail sales experience in a high end, contemporary environment, with a passion for product, retail
- Excellent communication and organizational skills
- Leadership
- Adaptable to the needs of the business
- Analytical consideration
- Proactive and positive attitude
- Established relationships in the local marketplace
EOE
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Laval, QC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
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