Current jobs related to Bilingual Contact Centre Agent - Markham - Xperigo

  • Bilingual Service Tracking Agent

    1 week ago

    Markham, Canada FutureTel Service Centre Full time

    **We are looking for Bilingual Service Tracking Agents (English / French) to join our growing team. Service tracking agents play a crucial role in enhancing customer service and operational efficiency and they are responsible for managing and tracking customer issues throughout the resolution process.** **Responsibilities**: - Handle various customer...

  • Bilingual Service Tracking Agent

    1 week ago

    Markham, Ontario, Canada E-Link Electronics Service Centre Full time

    We are looking for Bilingual Service Tracking Agents (English / French) to join our growing team. Service tracking agents play a crucial role in enhancing customer service and operational efficiency and they are responsible for managing and tracking customer issues throughout the resolution process.Job Responsibilities:Handle various customer issues and...

  • Bilingual Service Tracking Agent

    6 days ago

    Markham, Canada FutureTel Service Centre Full time

    **Bilingual Service Tracking Agent (English/French)** Location: Markham ON Pay: $19.00 - $22.00 **We are looking for Bilingual Service Tracking Agents to join our growing team. Service tracking agents play a crucial role in enhancing customer service and operational efficiency and they are responsible for managing and tracking customer issues throughout...

  • Bilingual Call Centre Representative

    7 days ago

    Markham, Canada Chubb Full time

    As a member of the Chubb Group of Insurance Companies, Combined Insurance offers products in North America. We take pride as a leader in the supplemental insurance industry with a solid financial base and a bright future. With a positive spirit and a vision to make the world a better place, W. Clement Stone founded Combined Insurance in 1922 opening his...

  • Bilingual Call Centre Representative

    1 week ago

    Markham, Canada Chubb Full time

    As a member of the Chubb Group of Insurance Companies, Combined Insurance offers products in North America. We take pride as a leader in the supplemental insurance industry with a solid financial base and a bright future. With a positive spirit and a vision to make the world a better place, W. Clement Stone founded Combined Insurance in 1922 opening his...

  • Bilingual French Inbound Sales Agent

    6 days ago

    Markham, Ontario, Canada 1-800-GOT-JUNK? Full time

    Agent Commercial Bilingue Française - OntarioL'opportunitéÊtes-vous une personne passionnée, sympathique et axée sur vos clients? Souhaitez-vous développer vos compétences commerciales? Si oui, nous vous invitons à rejoindre notre équipe et à nous aider à épater nos clients. Vous serez le premier contact avec nos clients et la personne qui les...

  • Summer Student: Client Contact Centre

    1 week ago

    Markham, Canada BDC Full time

    A Canadian business development bank is looking for Summer Students 2026 for their Client Contact Centre in Markham. This temporary position runs from May to August 2026, where you will support analysts by managing requests through various communication channels and ensuring data accuracy. Applicants should have strong organizational skills, be bilingual in...

  • Bilingual Call Centre Representative

    1 week ago

    Markham, Ontario, Canada Chubb Full time

    DescriptionAs a member of the Chubb Group of Insurance Companies, Combined Insurance offers products in North America. We take pride as a leader in the supplemental insurance industry with a solid financial base and a bright future.With a positive spirit and a vision to make the world a better place, W. Clement Stone founded Combined Insurance in 1922...

  • Bilingual Call Centre Representative

    1 week ago

    Markham, Ontario, Canada Chubb Full time

    Job DescriptionAs a member of the Chubb Group of Insurance Companies, Combined Insurance offers products in North America. We take pride as a leader in the supplemental insurance industry with a solid financial base and a bright future.With a positive spirit and a vision to make the world a better place, W. Clement Stone founded Combined Insurance in 1922...

  • Bilingual Call Centre Representative

    1 week ago

    Markham, Ontario, Canada Chubb Insurance Full time

    As a member of the Chubb Group of Insurance Companies, Combined Insurance offers products in North America. We take pride as a leader in the supplemental insurance industry with a solid financial base and a bright future.With a positive spirit and a vision to make the world a better place, W. Clement Stone founded Combined Insurance in 1922 opening his first...

Bilingual Contact Centre Agent

2 weeks ago

Markham, Canada Xperigo Full time

**XPERIGO IS AN EXCITING PLACE TO WORK.**

Proudly Canadian, for over 30 years, Xperigo has provided B2B roadside assistance and automotive services in Canada and the U.S. market. We provide private label roadside services to top automobile manufacturers, rental car companies and other organizations with large vehicle fleets. We are dedicated to providing best in-class customer experiences to our clients and are continually looking for new and innovative ways to exceed our client’s expectations.

**Position Details**

Currently our Solutions Centre team is looking for Solutions Specialists. In this role, you would handle customer service and roadside inquiries for Xperigo’s client base and recommend contact centre improvements to increase the efficiencies within the Solutions Centre, as well as to better meet the needs of our clients.

**What You'll Be Doing**:

- Handle customer requests from Xperigo’s client base for roadside assistance, automotive concerns and program associated inquiries
- Provide process and product knowledge assistance and support for incoming inquiries and issues related to the various programs and system tools
- Arrange required service through the CAA, AAA or client network
- Recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Solution Centre as a whole
- Achieve or exceed key performance targets
- Make decisions on service exceptions and customer resolution opportunities

**What You Need to Succeed**:

- Bilingual in English/French
- High School Diploma
- Previous experience in customer service and/or inbound contact centre
- Demonstrated problem solving skills
- Strong Canadian and US geographical knowledge

**What Xperigo Offers**:

- Advancement Opportunities
- Opportunity to work remotely and in-office under our Flex-Hybrid model.
- Competitive and Comprehensive Benefits including:

- Company-paid Group Benefits
- Pension and Investment Plans
- Paid Vacation and other time off entitlements
- Virtual Healthcare
- Incentive Programs
- Corporate Discounts
- On-Demand Pay, and more.

Xperigo is an equal opportunity employer. For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Xperigo of any accommodation(s) that you may require to ensure your equal participation. All personal information collected complies with the associated privacy act for the applicable province of work.