Cashier/customer Service
7 days ago
**Overview**
We are seeking an experienced, dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. Your ability to communicate effectively and handle transactions accurately will be key to your success in this position.
**Duties**
- Greet customers warmly and assist them with their inquiries.
- Process transactions efficiently using the POS system.
- Handle cash and credit transactions with accuracy.
- Maintain a clean and organized checkout area.
- Address customer complaints or concerns with professionalism and empathy.
- Provide product information and recommendations to enhance sales.
- Ensure compliance with company policies regarding cash handling and customer service.
- Assist in restocking merchandise as needed.
**Experience**
- Strong communication skills in English; bilingual or multilingual abilities are a plus.
- Previous experience in customer service or retail is preferred.
- Familiarity with cash handling procedures and basic math skills.
- Proficient in using POS systems and other retail technology.
- Demonstrated ability to maintain phone etiquette when assisting customers over the phone.
- A positive attitude and a willingness to learn about products and services offered.
Join our team today and contribute to creating memorable experiences for our customers
Pay: $16.00-$20.00 per hour
Shift:
- 8 hour shift
Work days:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 3 years (required)
- Customer service: 3 years (required)
Licence/Certification:
- Serving It Right (preferred)
Work Location: In person
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