Bilingual Service Desk Analyst

**Who We Are** **We are looking to have a full-time bilingual (French/English) Service Desk Analyst to join our team on-site in Ottawa.** **SUMMARY** **KEY DUTIES & RESPONSIBILITIES** - Responds to inquiries in a prompt manner to achieve a high level of internal customer service and resolve issues efficiently. - Documents relevant issues and resolutions...

NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert...

**Position Description**: NOVA Networks is seeking a Bilingual Service Desk Analyst has a strong knowledge of O365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and...

STRENGTHEN YOUR CAREERAt Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment.Looking for an exciting opportunity to work with leading products and with other talented and dynamic professionals? Then look no further.We believe strongly in lifelong learning and...

We're in search of bilingual IT Help Desk Analysts to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

About this Opportunity Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are...

**Who We Are** **SUMMARY** **KEY DUTIES & RESPONSIBILITIES** - Responds to inquiries in a prompt manner to achieve a high level of internal customer service and resolve issues efficiently. - Documents relevant issues and resolutions to ensure recurring problems are identified. - Logs support calls into the call tracking system to ensure accurate...

A reputable IT service provider in Canada is looking for a Spanish Bilingual Global Service Desk Overnight Analyst. The role involves providing tier I support for IT systems and ensuring service excellence. Ideal candidates have 2+ years in technical support with exceptional customer service skills in both Spanish and English. This position offers a salary...

Maplesoft Group is currently seeking a Technology Service Desk Analyst for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities - Daily usage of Service Desk Tool following best practices e.g., resolution steps, recommendations to users. - Providing...

Une entreprise de propriété intellectuelle à Ottawa cherche un analyste du centre de service bilingue qui sera responsable de la gestion des systèmes informatiques et de l'assistance technique. Le poste requiert au moins 3 ans d'expérience en soutien technique, ainsi qu'une maîtrise des langues française et anglaise. Le candidat idéal doit être...