Bilingual Service Desk Analyst

We're in search of bilingual IT Service Desk Analysts to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert...

**Position Description**: NOVA Networks is seeking a Bilingual Service Desk Analyst has a strong knowledge of O365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and...

STRENGTHEN YOUR CAREERAt Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment.Looking for an exciting opportunity to work with leading products and with other talented and dynamic professionals? Then look no further.We believe strongly in lifelong learning and...

Maplesoft Group is currently seeking a Technology Service Desk Analyst for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities - Daily usage of Service Desk Tool following best practices e.g., resolution steps, recommendations to users. - Providing...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

Duties and Responsibilities:The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technology services and support to affiliates, faculty, staff, and students. The Analyst provides front line telephone, walk-in, email, service management portal and/or on-site consulting support and solutions by handling incidents...

Service Desk Analyst at Infosys Job Description Infosys Public Services is seeking a Service Desk Analyst. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle, including Requirements Elicitation, Application Architecture definition and Design; play an important role...

**ABOUT OUR CLINIC** Alzheimer's disease (AD) is the most common type of dementia, making up approximately 70% of all cases. Those over the age of 65 are at a higher risk to develop AD. It diminishes cognitive, verbal, and physical abilities by destroying brain cells. This in turn affects our ability to think, to learn new things, and to remember. Many...

The Analyst, Service Desk is accountable to the Manager, Service Desk for responding to, resolving and tracking end user questions and technical issues in accordance with the Service Level Agreement (SLA) of IT Service Desk. **DUTIES AND RESPONSIBILITIES** **1. **Service Desk Support** Receives, investigates, responds to and resolves Level 1 technical and...