Medical Office Assistant

2 days ago

Victoria, Canada Olive Fertility Centre Full time

**Overview**:

- Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:_

Reporting to the Clinic Manager and Laboratory Manager, the Clinical Office Assistant is pivotal to the organization - this role focuses on our patient experience. This full-time position requires a motivated, energetic, self
- directing individual able to work in a busy, professional, multi-tasking environment. You are required to provide exceptional patient centered care in a friendly, calm, personable manner and be able to work accurately and efficiently while interacting effectively and in a supportive manner to all of Olive’s diverse patients. This position works with the Nursing department, Laboratory, and Administration team, supporting administrative and clinical needs. This position reports to the Clinic Manager and Laboratory Manager.

**Responsibilities include**:

- Assisting physicians at ultrasound appointments, diagnostic exams, and endometrial biopsies.
- Coordinate orientation and treatment pre-requisites and appointments.
- Circulating patients to appointment rooms and preparing rooms for exams.
- Chart maintenance - ensuring completeness of required tests.
- Chart preparation for Oocyte Retrieval Patients and Embryo Transfer Patients.
- Coordinate Consent forms and uploading to corresponding charts.
- Confirming the consents for all upcoming procedures have been signed by the patients and completed consents are uploaded into the EMR.
- Assist the laboratory with shipping of embryos, eggs, sperm, and embryo biopsy samples.
- Track shipments to ensure safe arrival.
- Confirm paperwork with embryologists and doctor before approving shipment.
- Document Management as needed to assist Administration overflow.
- Perform other related duties and administrative tasks based on operational needs.

**Qualifications**:
**Education, Training and Experience**:

- Graduation from Grade 12 and completion of Medical Office Assistant certificate program
- Five years’ work experience in a specialist’s office scheduling multiple types of appointments
- Five years’ experience working collaboratively with other healthcare professionals within a medical facility.

**Skills and Abilities**:

- Ability to work quickly and accurately in all areas of responsibility.
- Ability to anticipate patients’, nurses’, and physicians’ needs.
- Ability to communicate effectively both verbally and in writing.
- Broad knowledge of computerized database programs including EMR software.

**Job Types**: Full-time, Permanent

**Salary**: From $26.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Medical office: 2 years (required)

Work Location: In person

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