Manager, Paramedic and Seniors Services Wellbeing

**Job Description**:
**POSITION PURPOSE**

This position is responsible for overseeing and driving wellbeing transformation and culture change initiatives in the Paramedic and Seniors Services (PSS) branch. The primary objective is to enhance, empower and strengthen the workforce to effectively respond to evolving demands, demographic trends and changing legislative requirements and to build capacity amongst the operational leadership teams to facilitate change amongst their teams. Working collaboratively with People Equity and Culture (PEC) partners, provides strategic oversight for the development and implementation of wellbeing and Inclusion, Diversity, Equity & Accessibility (IDEA) branch initiatives to create and foster a positive workplace culture

**MAJOR RESPONSIBILITIES**:

- Collaborates/works with operational, department and corporate partners and ensure wellbeing and culture change initiatives have PEC agreement and are in alignment and consistency with the corporate strategic initiatives, leadership, planning and direction related to this function.
- Customizes and implements corporate wellbeing and IDEA transformation initiatives in Paramedic and Seniors Services including the planning and change management activities relevant to the implementation of key priorities.
- Conducts needs assessments and assesses the readiness for transformation initiatives and oversee the development and implementation of the workplan to drive transformation.
- Provides branch-wide support in implementing staff physical and mental health promotion, prevention, and intervention strategies, and works alongside a range of stakeholders.
- Tailors corporate initiatives to the paramedic and senior services environment to effectively and successfully operationalize initiatives.
- Explores opportunities for alignment and synergies across all program areas to leverage resources, find efficiencies and economies of scale and opportunities to partner on programs to: support and drive positive workplace culture, and enable the workforce to adapt and respond to demands and changes within the paramedic and seniors services sectors.
- Oversees the administration of departmental wellbeing/culture change related surveys and ensuring adherence to the Corporate/PEC survey strategy, focus groups, and other feedback mechanisms to gauge employee satisfaction and engagement levels.
- Using data-driven insights to develop strategies for improving the employee experience; tracking key performance indicators; monitoring and reporting on progress related to wellbeing and Inclusion, Equity, Diversity & Accessibility (IDEA) goals and initiatives; and evaluates program outcomes to develop effective and innovative program delivery methodologies to meet mandates, legislation and Branch and Regional program service requirements.
- Assists the General Manager in preparing, recommending, monitoring, and controlling; the business unit annual budget, special project budgets, and work plans.
- Continually monitors expenditures for transformation and wellbeing initiatives to ensure compliance to budget and the effective and efficient use of resources.
- Stays updated on industry best practices and emerging trends in leading culture change, Inclusion, Diversity, Equity and Accessibility and wellbeing, and incorporating relevant innovations into the branch initiatives.
- Liaises with and proactively develops relationships with partners to facilitate the delivery of wellbeing, inclusion, diversity, equity and accessibility programs and services.
- Participates on or chairs committees, meetings, task forces, work groups and special projects, as directed.
- Collaborates with various departments (internally and externally), including People, Equity and Culture, operations, and branch leadership and community partners and customers to align transformation and wellbeing initiatives with overall branch and organizational goals.
- Provides input to or prepares reports, briefing notes, presentations, statistics and analysis, for Senior Management, as requested.
- Ensures adherence to the Region’s policies, guidelines and bylaws and manages information in accordance with legislation and corporate standards.
- Manages staff, including recruitment, selection, hiring, scheduling, assigning work, determining training and development needs, coaching, and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
- Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the _Occupational Health & Safety Act and Regulations_ and Regional policies.
- Promotes the code of conduct, Regional values and HR policies with all staff of the section
- Performs other duties as assigned to meet Departmental goals and prog