Bilingual Accounts Receivable and Collections Specialist

2 days ago

North York, Canada Alendel Fabrics Ltd. Full time

**Position Summary**

As the **Bilingual AR & Collections Specialist**, you will be responsible for the timely and effective collection of customer payments, account monitoring, and credit risk coordination in both **English and French**. Reporting to the Controller, you’ll play a vital role in managing receivables, enforcing SOPs, and maintaining strong customer relationships—all while ensuring accurate ERP documentation and compliance with internal controls.

**What You’ll Do**

**Collections & Credit Control**:

- Monitor aging receivables and carry out follow-up actions based on set SOP timelines (Days 7-90).
- Send reminder notices, make collection calls, and escalate unresolved accounts.
- Propose payment plans to customers in arrears and escalate to collections as needed.
- Flag overdue accounts for credit hold and adjust ERP status accordingly.

**Credit Risk Monitoring**:

- Assist with quarterly and ad-hoc credit reviews.
- Analyze payment patterns and recommend adjustments to customer credit limits.
- Communicate credit decisions to customers and coordinate with internal departments on credit holds.

**Customer Account Management**:

- Process daily payments and reconcile AR subledger accounts.
- Resolve billing discrepancies and investigate customer claims.
- Support day-to-day AR functions including invoice reissuance, payment posting, and account cleanups.

**ERP Documentation & Reporting**:

- Accurately log all communications and collection actions in the ERP system.
- Provide input into the Monthly Credit Risk Report.
- Support Sales team by communicating commission holds on doubtful accounts.

**What You Bring**
- 3+ years of AR and collections experience, preferably in a structured, SOP-driven environment.
- Fluency in **English and French** (spoken and written).
- Strong working knowledge of accounting principles and fair credit practices.
- Experience with ERP systems (SAP Business One is an asset).
- Excellent communication, organization, and documentation skills.
- Professional, customer-first mindset with a focus on results.

**Work Schedule**
- **Monday to Friday**, 8:30 a.m. to 5:00 p.m.
- **In-office role** at our North York headquarters
- **40 hours per week**

**Pay**:$55,000.00-$60,000.00 per year

**Benefits**:

- **Dental care**:

- **Life insurance**:

- **Paid time off**:

- **Vision care**

**Why Join Us**
- Stability and growth in a well-established company
- Collaborative and process-oriented team environment
- Opportunity to contribute to improved cash flow and financial success
- Exposure to credit risk analysis and cross-functional financial reporting

If you're a detail-oriented AR professional fluent in English and French, and you thrive in structured environments where process matters, we’d love to hear from you.

**About Us**

Alendel Fabrics is a leading têxtile distributor serving customers across North America. We are committed to operational excellence, strong financial discipline, and delivering outstanding service. We are currently seeking a **Bilingual Accounts Receivable and Collections Specialist** to join our finance team and support our structured, process-driven collections program.

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Accounts Receivable and Collections: 3 years (required)

Work Location: In person

Application deadline: 2025-06-20
Expected start date: 2025-06-30

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