Desktop Support Specialist

6 days ago


Montréal, Canada Fivesky Full time

Does helping all levels of users in a large global environment shout, career growth? Do you want to join an outstanding team of technology professionals where your troubleshooting skills will shine? If so then you could be Fivesky's next **_Desktop Support Technician_**.

**What you've done**:

- Applied your 5+ years of progressive L2 Desktop, Server, and Network support experience to in-depth troubleshooting situations.
- Used your knowledge of Windows 10, VMware, and Citrix to deliver common and complex solutions.
- Solved MS Exchange communication issues and supported the entire Microsoft 365 suite.
- Developed a thorough knowledge of Microsoft 365 services.
- Explored unique troubleshooting scenarios with MS DirectAccess for AOVPN.

**What you will do**:

- As part of the team, you'll manage day-to-day escalations assisting VIP users and Senior Managers while offering L2, White Glove Service and deliver in-depth troubleshooting knowledge.
- Support users both onsite and remotely.
- Review technical documentation and provide feedback for improvement.

**It would be awesome if you had**:

- Cisco CCNA Certification/Microsoft 365 Certification/Azure Certification.
- Network Architecture and Network Topology knowledge.
- Scripting language experience with PowerShell, VBScript, JavaScript, HTML.
- Internet browser proxy experience
- Understanding of SevOne, Corvil, ExtraHop, Splunk, Fiddler, Wireshark.

At **Fivesky**, our employees are our greatest asset and the focal point around which we operate; therefore, we always want the best for our employees. In addition to offering competitive compensation plans and long-term career opportunities, we offer an attractive mix of benefit plans to our employees that include provisions for vacation, holiday pay, and sick days.

This is a full-time, direct employment opportunity in Montreal, CAN. The salary is open based on experience and qualifications.

(FS-RID-0561)



  • Montréal, Canada Anone Inc. Full time

    We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give...

  • Desktop Support

    4 days ago


    Montréal, Canada stwos soft Full time

    Position **:Desktop Support** Location : Montreal, QC contract - onsite from day 1 Responsibilities: - Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer...

  • Desktop Support

    6 days ago


    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - French** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical...

  • Desktop Support

    6 days ago


    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and...

  • Desktop Support

    2 days ago


    Montréal, Canada Atlantis IT group Full time

    **Role: Desktop Support - ONSITE** **Location: Montreal, QC, - FRENCH** **Location: Toronto,ON - FRENCH** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security...

  • Desktop Support

    2 days ago


    Montréal, Canada Atlantis IT group Full time

    Hello **Hope you are doing great....!!** Please let me know your interest along with your updated resume and details. (It will be great help if you can refer someone for the same in case you are not currently available) **Job Title: Desktop support(French)** **Location: Montreal QC, ON(onsite)** **Duration: Long term** Clear and strong customer focus...

  • Desktop Support

    4 days ago


    Montréal, Canada EHUB GLOBAL Full time

    **Role: Desktop Support** **Location: Montreal QC ( Onsite - Hybrid)** **JD**: **Experience: 4 to 6 years** A leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as...


  • Montréal, Canada Rivago Infotec Inc Full time

    **Job Description: Desktop Support** **Type - Full Time** **Experience: 2-5 yrs** **Key Responsibilities**: - Assist with the deployment of Office as part of migration to Office 365 - Configure and Support all End User Devices which includes OS settings, system drivers, encryption, authentication, VPN and other Access Management software is configured in...


  • Montréal, Canada Fivesky Full time

    Are you a Windows detective? Do you want to join an outstanding team of technology professionals? Does helping all levels of users in a large global environment shout, career growth? If so then you could be Fivesky's next **_Desktop Support Specialist_**. **What you've done**: - Applied your 5+ years of progressive L2 Desktop, Server, and Network support...


  • Montréal, Canada Uni5ed Solutions Inc Full time

    Reports to: IT, Site Services Manager Department: Technology Operations Classification: Division: IT Date: 11/30/21 JOB SUMMARY: An individual with a core focus and passion to keep customers’ trust in ELC IT Services. As a skilled expert, troubleshooting and repairing technology issues. A problem-solver with exceptional people skills, able to assure...