Dental Office Administrator/head Receptionist

2 weeks ago

Maple, Canada Maple Dental Centre Full time

We are a thriving boutique dental office in search of a Dental Administrator to join our dynamic team. Your primary responsibility will be to ensure the seamless operation of our office and provide unparalleled support to our patients. **Experience in Canadian dental administration and insurance claims is a must,** as you will play a pivotal role in our patient's oral health journey.

**Key Responsibilities**:

- Greet and assist patients with a warm, welcoming attitude, making them feel like part of our dental family.
- Coordinate appointments, manage the appointment schedule, and follow up with patients for confirmations.
- Efficiently handle patient inquiries, address concerns, and provide information on our services.
- Maintain and organize patient records, ensuring accuracy and confidentiality.
- Collaborate with our dental team to ensure the smooth flow of patient care.
- Assist with billing and insurance claims processing.

**Requirements**:

- ** Previous Canadian experience in a dental office is a MUST.**:

- Excellent communication skills and a caring demeanor.
- Strong organizational skills and a high level of attention to detail.
- Proficiency with **Tracker** dental office software is a plus, but training for Tracker software will be provided.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A commitment to delivering exceptional customer service.
- ** Part time position, Monday, Thursday and 1 Saturdays a month.**

**Salary**: Salary for this position is dependent on experience and the ability to effectively control and manage the responsibilities of the role.

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