Assistant Manager, Distribution Centre

2 weeks ago

Woodstock, Canada The Home Depot Canada Full time

Position Responsibilities: - Manage and interact with all Distribution Centre (DC) associates to ensure efficient day to day operations - Ensure associates are provided with daily guidelines on workload and changing priorities - Follow SOP concerning proper course of action on, performance reviews, performance concerns, Associate Relations issues, etc. - Monitor and reinforce safety and shrink prevention to all associates - Ensure Associates have the tools (i.e., information, working equipment, etc.) necessary to do their jobs - Formally review performance of Department Supervisors twice a year and informally review on an ongoing basis - Train and develop Department Supervisors, and Associates to maximize performance - Provide constant feedback to DC associates through the formal review process as well as direct daily communication - Respond to and resolve customer issues in a timely manner - Resolve concerns that affect the DC’s service, efficiency, safety, and productivity - Read and interpret reports (i.e., P & L, etc.) in order to determine and monitor problem areas - Plan and execute DC Inventory Counts as necessary & ensure proper stock rotation through a first in first out system - Available to travel occasionally - Additional duties as assigned by Distribution Centre Management - Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Supervisor" - Lift requirement up to 50-70 pounds Knowledge/Experience Required: - Must fulfill minimum time-in-position (1 year) and meet performance management) - Minimum 1 year management experience within a distribution centre environment with strong customer service focus ensuring excellent service to all stores - Demonstrates awareness of Home Depot safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely - Knowledge of DC operations, store products and legislative requirements of OHSA an asset - Strong analytical, statistical analysis, problem solving skills and team building skills - Excellent organizational skills with ability to manage large workload, competing demands, and a fast-paced environment - Ability to set goals and standards, manage associates and resources for accomplishment; develop Associates and provide feedback; establish and reinforce a quality orientation and follow-up to ensure completion - Computer experience a definite asset - Valid MHE certification - Forklift license, ideally for both EPJ and Pacer Trucks - Good communication skills, ability to interact with internal stakeholders, as well as outside partners such as final mile carriers - Certified to operate SDCB (sit down counterbalance) and able to support warehouse operations during peak times.

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