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Key Account Manager, Home Appliances

3 weeks ago

Toronto, Canada LG Electronics Canada Full time

At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we make “Life Good” - from home appliances, consumer electronics to business innovations in digital signage and air conditioning.
The Home Appliances Key Account Manager (KAM) is responsible for delivering on action plans to achieve specified targets. The incumbent works with national channel partners on strategic selling to meet and exceed sales targets and uncover existing and future project opportunities.
**PRINCIPAL RESPONSIBILITIES**:Sales Quotas & Results**:

- Ensure monthly and quarterly targets are achieved
- Listing of core and premium SKUs by category
- Develop account profile - key contacts/revenue/LG revenue/competitors
- Create revenue plan by account with buyer - Forecasting 120 days out
- Deliver action plan by account to achieve target revenues
- Weekly account schedule to review inventory and ad plans
- Expand LG line in all categories
- Provide timely competitive information to head office
- Ensure proper brand message is delivered in all materials i.e., Flyer, ROP, Web, Radio, In-Store
- Develop account specific promotional plans 120 days out
- Will contribute to the development of key account sales goals and KPI measures

**Administration**:

- Manage inventory and sell-through activities
- Gap analysis by major account to find opportunities
- Market analysis worksheet - to be continually updated on monthly basis
- Revenue and share data by category including market trends - weekly
- Manage Service-related issues, RA and DOA issues as well as credit-related concerns
- Maintain proactive relationship with order fulfilment counterpart
- Pre
- and Post-Meeting files for accurate after-action plans
- Managing multi-level relationships at assigned accounts
- Keeping senior management abreast of all areas of development

**Self-Improvement & Training**:

- Memorize LG product knowledge and related materials
- Maintain expert knowledge of key competitors in key growth categories
- Keep abreast of industry trends and market intelligence through E-learning, industry magazines, sales related materials, trade shows, etc.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- University degree preferably in Business in addition to 5-10 years’ experience
- Prior experience with Home Appliances on a national scale is a strong asset
- Strong communication, both oral and written
- Strong organizational skills
- Self-Starter
- Quick learner

**Note**: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.
**Conditions of Employment**:
**Equal Opportunity Employer**: