Key Account Manager, Home Appliance Solution

**Position Type**: Full-Time
**Department**: Home Appliance Solution
**Work Location: North York Office**:
20 Norelco Drive, North York, ON M9L 2X6
**Work Arrangement**: Hybrid: 4 Days per Week On-Site
**Work Hours**: Monday-Friday, 8AM-5PM
At LG, we create Innovation for a Better Life.
We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including kitchen, laundry and lifestyle solutions, media entertainment products including televisions, sound bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life Good.
As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards excellence.
Across our global network, LG employees share a common mission: to bring the Life’s Good promise to our customers by creating a better life for people, and a better future for our planet through our smart life solutions. Our relentless drive for innovation, combined with our culture of challenge and change, enables us to lead in today’s dynamic market.
At LG, Life’s Good.
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The Home Appliance Key Account Manager (KAM) is responsible for delivering on action plans to achieve specified targets. The incumbent works with national channel partners on strategic selling to meet and exceed sales targets and uncover existing and future project opportunities.
**PRINCIPAL RESPONSIBILITIES**:Sales Quotas & Results**:

- Ensure monthly and quarterly targets are achieved
- Listing of core and premium SKUs by category
- Develop account profile - key contacts/revenue/LG revenue/competitors
- Create revenue plan by account with buyer - Forecasting 120 days out
- Deliver action plan by account to achieve target revenues
- Weekly account schedule to review inventory and ad plans
- Expand LG line in all categories
- Provide timely competitive information to head office
- Ensure proper brand message is delivered in all materials i.e., Flyer, ROP, Web, Radio, In-Store
- Develop account specific promotional plans 120 days out
- Will contribute to the development of key account sales goals and KPI measures

**Administration**:

- Manage inventory and sell-through activities
- Gap analysis by major account to find opportunities
- Market analysis worksheet - to be continually updated on monthly basis
- Revenue and share data by category including market trends - weekly
- Manage Service-related issues, RA and DOA issues as well as credit-related concerns
- Maintain proactive relationship with order fulfilment counterpart
- Pre
- and Post-Meeting files for accurate after-action plans
- Managing multi-level relationships at assigned accounts
- Keeping senior management abreast of all areas of development

**Self-Improvement & Training**:

- Memorize LG product knowledge and related materials
- Maintain expert knowledge of key competitors in key growth categories
- Keep abreast of industry trends and market intelligence through E-learning, industry magazines, sales related materials, trade shows, etc.
- Additional duties as assigned

**KNOWLEDGE, SKILLS, AND ABILITIES**:

- University degree preferably in Business in addition to 5-10 years’ experience
- Prior experience with Home Appliances on a national scale is a strong asset
- Strong communication, both oral and written
- Strong organizational skills
- Self-Starter
- Quick learner

**Note**: This posting is for an existing vacancy. The expected base salary range for this position is $114,000.00 - $157,000.00. Actual total compensation may include variable incentive pay. The determination of an applicant's base salary is based on the applicant's skills, competencies, location, and unique qualifications.
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.
**Conditions of Employment**:
**Equal Opportunity Employer**: