Call Center Representative

6 hours ago

Winnipeg, Canada Evolution Wheel Full time

**Key Responsibilities Include**:

- Qualify and find new leads that match our customer personas using lead generating software.
- Create customer lists and organise them based on customer attributes.
- Import leads into our CRM and enroll them into our sales and marketing lead nurturing system.
- Monitor leads in our system to ensure they continue to follow our development path.
- Contact leads by phone to evaluate interest level and lead qualification using a scripted call template.
- Book appointments to arrange meetings between interested leads and the matching product specialist on our team.
- Research companies and customers to identify a potential fit for our product.

**What we’re looking for**:

- Experience in a high call volume environment
- Knowledge of agriculture or construction industries is a big plus
- Exceptional communication and interpersonal skills
- Highly organized with proven analytical aptitude, attention to detail and a sense of urgency
- Self-motivated, independent and a team player with strong initiative and mindset for continuous improvement
- Computer and systems literate with high proficiencies with Excel and Word
- Knowledge of CRM systems is a plus
- Natural curiosity and a desire to learn, grow and develop your skillset

**About Us**

Evolution Wheel is an innovative company that manufactures tires for the heavy construction and agriculture industries. We are looking for an Inside Sales Representative who wants to be part of a fast growing young company and take pleasure in seeing how their contributions directly benefit growth. The successful individual will have a strong grasp of current sales tactics and a history of closing sales.

**Salary**: $17.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Call center: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

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