Call Center Veterinary Representative

1 week ago

Winnipeg, Canada Park Animal Hospital Full time

Full job description:
Call Center Veterinary Representative:
As a Call Center Veterinary Representative at Park Animal Hospital, you won't just have a job, you'll have a mission. Your excellent communication skills will be at the forefront as you facilitate the scheduling of in-home appointments for our dedicated team of Doctors. And the best part? You can do all of this from the comfort of your own home, as this position is entirely remote. All client and doctor communications will be conducted over the phone, giving you the flexibility to make a difference from anywhere.

At Park Animal Hospital, we understand that Call Center Veterinary Representatives are the heart of our team. In this role, you won't just be performing tasks - you'll be providing one of the greatest final gifts to a family's cherished pet. Join us in making a meaningful impact and take your career to new heights with Park Animal Hospital.

Job Responsibilities:

- Answering client calls in a timely and supportive manner
- Address concerns and coordinate care compassionately
- Gather and document the pet’s medical information
- Schedule appointments in a logical and effective manner
- Support client relations with multiple veterinarians
- Go above and beyond to be compassionate when assisting clients, their pets, and doctors
- Communicate routinely with Operations Manager, veterinarians, and staff by keeping them informed of client issues, requests, appointment information, and any pertinent information

Skills / Qualifications:

- At least 2 years of customer service experience
- At least 2 years of experience practicing front-line animal care specifically in a veterinary office
- Communication skills, strong and professional interpersonal skills, and displays compassion
- Organizational skills
- Tech savvy
- Ability to multi-task

What We Offer At Park Animal Hospital:

- Competitive compensation
- Health benefits
- CE allowance
- Paid sick days
- Paid bereavement days (for the loss of pets and other close family)
- Profit sharing
- Malpractice insurance
- OVMA membership
- VIN access
- free access to Vet Alliance CE
- CVO and OAVT dues
- Fear Free dues
- Products at cost
- Discounts on services and products for your family/best friends
- 30-60 minute appointments
- Maximum of 3 surgical or dental procedures per day
- Flexible scheduling
- No on-call, overnight, or Sunday shifts
- No declawing, tail docking, ear cropping, de-barking
- No boarding, grooming, pet store clients, breeders or exotics

Park Animal Hospital celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you

  • Veterinary Receptionist

    2 weeks ago

    Winnipeg, Canada Meadowood Veterinary Hospital Full time

    **Overview** **Duties** - Greet clients and their pets warmly upon arrival and assist with check-in procedures. - Schedule appointments and manage the clinic's calendar efficiently. - Answer phone calls and respond to inquiries regarding services, treatments, and pet care. - Maintain accurate patient records and ensure all information is up to date. -...

  • Veterinary Assistant

    5 days ago

    Winnipeg, Canada Plessis Veterinary Hospital Full time

    Plessis Veterinary Hospital is a full service companion animal hospital located in Transcona. We are currently seeking an Veterinary Assistant to add to our growing veterinary team. **Veterinary Assistants are expected to perform the following daily duties to the standards of the hospital**: Ø Being available to assist the doctors, RVTs, fellow assistants...

  • Veterinary Assistant

    5 days ago

    Winnipeg, Canada Plessis Veterinary Hospital Full time

    Plessis Veterinary Hospital is a full service companion animal hospital located in Transcona. We are currently seeking an Veterinary Assistant to add to our growing veterinary team. Veterinary Assistants are expected to perform the following daily duties to the standards of the hospital: Ø Being available to assist the doctors, RVTs, fellow assistants and...

  • Veterinary Receptionist

    1 week ago

    Winnipeg, Canada St. Vital Veterinary Hospital Full time

    At St. Vital Veterinary Hospital, we recognize that pets hold a special place in the family. Our aim is to encourage a vibrant and healthy life for each pet. Every patient receives affectionate care as if they were part of our own family. With our caring team, we are dedicated to delivering top-tier companion animal care. Our focus is on modern care...

  • Head Veterinary Receptionist

    2 weeks ago

    Winnipeg, Canada Pembina Veterinary Hospital Full time

    Pembina Veterinary Hospital (PVH) is looking for a full-time head receptionist. We are seeking a mature individual who excels at customer service, communication, and has great leadership skills. The individual needs to be hard working, good at multitasking, and a great problem solver. We are a very busy vet hospital that works with the Winnipeg Animal...

  • Registered Veterinary Technician

    4 days ago

    Winnipeg, Canada National Veterinary Associates Full time

    Grow Your RVT Career with Us at Plessis Veterinary Hospital! Plessis Veterinary Hospital has proudly served the pets and families of Winnipeg with compassion, care, and community spirit. As our practice is growing, we’re excited to expand our RVT team and invite you to be part of something special. At Plessis Veterinary Hospital, we’re more than just a...

  • Veterinary Assistant and Receptionist

    1 week ago

    Winnipeg, Canada Sevenoaks veterinary Hospital Full time

    **Job Summary** **Duties**: - Greet clients and their pets upon arrival, ensuring a welcoming atmosphere. - Schedule appointments, manage the calendar, and confirm upcoming visits. - Answer phone calls and respond to inquiries regarding services, procedures, and pet care. - Maintain accurate patient records and update information as needed. - Process...

  • Call Center Representative

    7 days ago

    Winnipeg, Canada Propel Holdings Full time

    **_About Us: _** Propel (formerly MoneyKey) is an innovative Fintech Company that provides services and unsecured financial products to consumers via a safe and secure online platform. Propel was founded in 2011 in Toronto to remove the complexity and bureaucracy that people often experience while trying to borrow money, and to provide an underserved...

  • Outside Client Services Representative

    1 week ago

    Winnipeg, Canada WDDC - Western Drug Distribution Center Full time

    **The Company**: - Advise veterinary practices about services and benefits of being a member of Western Drug Distribution Center. - Develop new and maintain existing relationships with veterinary hospitals located across Manitoba and into regions of Northern Ontario. - Plan efficient territory on-site visits for over 160 active veterinary practices within...

  • Call Center Representative

    6 days ago

    Winnipeg, Canada Canada Cartage Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Canada CartageWhy you’ll love Canada CartageAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment &...