In-field Manager

2 weeks ago

North York, Canada Endo Networks Full time

Endo Networks is seeking a proactive and highly organized I**n-Field manager**to lead our dynamic team and to lead our dynamic team, and to oversee and manage the operations of our endcap locations. The Infield Manager will be responsible for managing and motivating a team of Brand Ambassadors to drive sales.

***Salary**:$60,000 - 70,000/year**:
**Key Responsibilities**:
**Scheduling**
- Create and manage monthly schedules for agents, ensuring optimal staffing levels.
- Coordinate and communicate shift changes and handle last-minute adjustments to address absences.
- Submit bi-weekly reconciliations and ensure compliance with overtime policies.

**Set-Up and Operational Support**
- Confirm agent readiness for early morning set-ups and troubleshoot on-site issues.
- Visit endcap locations on launch days, verify set-up materials, and liaise with store managers.
- Ensure materials, signage, and displays align with brand guidelines.

**Coaching & Training**
- Conduct weekly sales meetings and 1:1 coaching sessions for underperforming agents.
- Provide tailored feedback and actionable plans for skill improvement.
- Lead new hire training sessions (online and in-person), set clear expectations, and ensure readiness.

**Supplies Management**
- Perform weekly inventory checks and replenish promotional materials.
- Distribute uniforms and materials to new hires and maintain an organized inventory system.

**Payroll Management**
- Reconcile and submit payroll data bi-weekly.
- Address agent queries and ensure accurate overtime and bonus calculations.

**On-Site Visits**
- Conduct weekly site visits to observe team performance, perform mystery shops, and offer on-the-spot coaching.
- Build and maintain strong relationships with store management teams.

**Communication**
- Maintain daily communication with the team via WhatsApp to share updates, tips, and recognize achievements.
- Provide timely support for team inquiries and motivate agents to achieve sales goals.

**Requirements**:

- Must have a valid driver's license and reliable transportation.
- Proven experience in a management or supervisory role, preferably within the marketing or sales industry.
- Strong leadership skills with the ability to motivate and coach team members.
- Excellent communication and interpersonal skills, with a focus on customer and team engagement.
- Ability to analyze performance metrics and implement strategies for improvement.
- Prior experience in field marketing or direct sales is an asset.
- Strong organizational skills and attention to detail.
- Flexibility to adapt to changing business demands and environments.
- Proficient in Microsoft Office Suite and CRM software.

**Benefits**

Salary Range - $60,000 - $70,000 / year

2 weeks vacation per year provided

Opportunities for professional growth and career advancement within Endo Networks.

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