Part-time Floater Front Desk Administrator

2 days ago

St Catharines, Canada Performance Auto Group Full time

**Drive For Excellence**

**About Us**

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- **Great Experience**: Every customer is entitled to a great experience
- **Integrity**:We are honest and transparent in our actions
- **Diversity**: We are stronger through the inclusion of people, brands and ideas
- **Innovation**: We passionately embrace opportunities for new and continuous improvements
- **Empowerment**: We encourage and support our people in taking initiative
- **Giving Back**: We positively impact the communities in which we live, work and raise families

**Here’s what you’ll deliver**:

- Answer and direct all incoming calls in a courteous and professional manner.
- Strive to minimize the amount of time customers are placed on hold.
- Greet showroom customers and assist with basic inquiries.
- Communicate messages to appropriate parties in a timely manner.
- Update dealership schedule/directory on a regular basis.
- Motor vehicle licensing administration.
- Vehicle inventory administration.
- Perform other related administrative tasks as required by management.

**What you’ll need to succeed**:

- Must have Daytime/evening and weekend availability as this position is on-call.
- May be required to work on Saturday as per business needs.
- A reliable motor vehicle is considered an asset.
- Strong oral and written communication skills.
- Minimum of 1 year customer service experience required.
- Reception and/or Dealership experience is considered an asset.
- Must be team oriented with a positive attitude.
- Willingness to be trained on motor vehicle licensing.
- Able to meet deadlines and work well under pressure in a fast-paced environment.
- Personable, reliable, courteous.
- Strong computer skills and experience with Google Drive is an asset.

**What’s in it for you?**

- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

**This compensation range will be based on knowledge and experience**

**Job Type**: Permanent - Part Time (minimum 20 hours per week)

**Compensation**:$18.00 per hour

**Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

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