Manager, Office

**ABOUT US**

**ABOUT THE ROLE**

The **Manager, Office and Facilities **is a 14 months full-time contract position that provides oversight of unhindered operation of Organization’s facilities in order to provide a safe, comfortable and integral work environment for employees and clients. Manage the administration team consisting of 7 employees and ensure that all team members are cross trained and skilled to ensure business continuity of Strides Toronto across all locations.

**_ Salary range:_**_ _$70,421.00 to $82,008.00 per annum._

**WHY JOIN OUR TEAM?**
- We provide a hybrid work model and competitive Group Health Benefits and Pension Plan.
- We provide opportunities for growth and professional development.
- We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.
- We have a collaborative and supportive Senior Management Team
- We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.

**WHAT YOU WILL DO**
- Ensure the daily operations of the organization’s office and facilities needs are met, while adhering to health, safety and regulatory standards.
- Respond to and resolve complaints/ concerns in the areas of responsibility raised by the public, employees and clients and where necessary, refer problems to the appropriate person.
- Liaise with property management for multiple locations to address building concerns such as HVAC, electrical and plumbing issues.
- Contact vendors and suppliers to obtain competitive quotes, coordinate purchases, track and manage activities and maintain relationships.
- Provide administrative direction, guidance and support to employees to ensure procedures and protocols are in place and followed.
- Conduct monthly supervision with individual direct reports to address workload, concerns, collectively problem solve and provide constructive feedback.
- Responsible for ensuring the work environment meets health and safety standards and adhere to Organizational policies and procedures.
- Participate as a management representative on the Health and Safety Committee and address recommendations set forth by the committee.
- Coordinate and implement projects related to facilities upgrades and improvements.
- Consult with stakeholders such as Senior Leadership and/ or Management to determine the scope of the project, issues that need to be resolved and suggestions for improvements.

**THE “MUST HAVES”**

The following education, professional memberships and knowledge are a requirement for this role:

- Post
- secondary degree or diploma in a related field.
- 3 years of relevant experience with minimum of 1 year of Supervisory experience.
- Proficient with technology and ability to use various software.
- Strong attention to detail.
- Ability to problem solve, multi-task and work in a high pace environment.
- Working knowledge of administrative practices, business and project management as well as procurement and financial principles.
- Awareness of the role of diversity, equity, and inclusion in the workplace and within the community being served by the position.
- An understanding of anti-black racism, anti-oppressive/ anti-racism perspective in the context of the social determinants of health.
- Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.

**THE ‘NICE TO HAVES’**
- Experience in the not-for-profit field is an asset.
- Project Management experience is an asset.
- Strong written and oral communication skills.
- Excellent interpersonal skills and customer service to deal with and resolve time-sensitive issues.
- In-depth knowledge and experience of facilities and project management.
- Knowledge of the community served by the organization and awareness and sensitivity to diversity in the workplace.
- Fluency in another language(s), including sign language.

**BEFORE STARTING WITH US**

**HOW TO APPLY**

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process.

We thank all applicants however, only those selected for interviews will be contacted.