District Manager

**A**nnette discovered PURPOSE working at TJX**

Annette comes into work every day inspired by our mission and eager to contribute to it. What do you want to add while you're here?

**What you’ll discover**

Eligible Associates can look forward to:

- One-of-a-kind, inclusive culture
- Benefits that take effect your first day
- Dedicated training and on-the-job resources to enhance your development
- Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
- Tuition reimbursement to support your career progression
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistant Program to support healthy living

**What you’ll do**

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

- Accountable for providing strategic direction and leading Store Management teams of assigned District to achieve financial plan targets, including but not limited to budget/P&L management, sales growth, merchandising, operational standards, expense and shrink
- Responsible for overseeing District financial budgets including P&L, payroll and productivity and developing/implementing strategies to address KPI results and improve programs such as to Pillars, FOOP, D2F, IBI, MKD and Service in partnership with Regional and Store Operations teams
- Support implementation customer experience strategy to enhance the internal and external customer experience with Store Management teams
- Provides leadership support to identify/communicate trends, issues, concerns and opportunities involving new store openings, renovations, relocations and COPP initiatives; support Store Management teams to ensure requests are processed and communicated between impacted business groups
- Support roll out of Store Operations initiatives (store systems, FOOP improvement, procedures) and pilot programs with Store Management teams
- Responsible for organizing and overseeing Store Management teams, providing direction and guidance on Regional and District activities and projects; reviews performance and provides feedback, coaches/mentors, trains and develops teams; is a resource to answer questions and discuss best practices
- Develops and maintains partnerships with Regional Leadership / Management and Regional HR teams to identify and understand current and future hiring needs; support growth of talent pipeline at all Store levels; provides input on succession plans to meet future needs of District includes ensuring each Associate has a development plan that supports their growth and career aspirations
- Demonstrates and communicates company values, leadership competencies, cultural factors and code of conduct
- Provides leadership and participates on annual and special projects / committees as needed

**What you’ll need**

To begin your career with us, you’ll have:

- Minimum high school education, post-secondary education in Business Management or related preferred
- Five (5) years progressive management experience in Retail, preferably off-price, with experience in operations, customer service, merchandising, people management, health and safety and loss prevention
- Must have valid Drivers’ License and reliable vehicle; willing to travel to Stores within designated District
- Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching ; with ability to influence business partners to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor; in Quebec bilingual fluency in English and French is required
- Strong and demonstrated leadership skills, with the ability to act as a collaborative partner with senior management, to positively influence management and staff to act in the best interest of the Company
- Demonstrated strategic and critical thinking skills; ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization; plan, analyses planning, utilizing tools and reports to make business recommendations
- Excellent problem solving skills including analysis of information (i.e. identifying requirements; describing of problems.); develop recommendations with cost implications to effectively resolve issues and implement solutions in fast paced changing store environment
- Strong people management skills including coaching, providing advice and guidance to Associates in the resolution of problems; evaluating performance and providing feedback to team members
- Strong sense of confidentiality; requires discretion and thorough knowledge of the organization’s operations, procedures and policies
- Good computer skills including MS Office - Word, Excel, PowerPoint, PeopleSoft/Oracle an asset

Salary Range: $106,590 - $161,364
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