Dental Payment Processor

2 weeks ago

Calgary, Canada South Calgary Oral & Maxillofacial Surgery Full time

South Calgary Oral & Maxillofacial Surgery

We are a dynamic Calgary private surgical practice providing the full scope of oral and maxillofacial surgeries ranging from wisdom tooth removal and dental implant surgery to corrective jaw surgeries.

Our Mission is to provide optimum Oral and Maxillofacial Surgical service in a caring, compassionate and safe environment. We value making a difference - being resourceful and finding solutions; making an impact - through quality care, patient safety and satisfaction; being smart - hiring great people, adding value, and being pragmatic; and creating trust - by doing the right thing, being empathetic, supportive, positive and action-oriented.

**Role**
Providing patients with payment documentation, collecting and processing payments from patients. Liaise with Patient Care, Clinical Care, Third party Billing Coordinators to maximum efficiency, accuracy and a positive patient service environment.

**Responsibilities**
- Receive patients from Patient Care Coordinator and/or Clinical Staff, establish rapport with patient
- Review treatment orders, check costs for each procedure, prepare the invoice for services, obtain and process payments
- Provide patients with insurance forms to assist patients with obtaining reimbursement from their insurance carriers
- Prepare third party billing information documentation
- Provide patients with tax receipts for eligible services
- Ensure patient billing records are accurate and complete
- Balance day-end receipts and bank deposits

**Other**
- Participate in meetings and training as required
- Maintain current knowledge (technology, billing, practice admin, own job responsibilities)
- Work cooperatively with other staff
- Develop and maintain positive interactions with patients
- Prepare reports as requested
- Establish and maintain current knowledge related to the preparation of patient billings, fee collection and payment processes and protocol
- Undertake any other related activities as required

**Qualifications**
- Post-secondary-education in Medical or Dental Office Administration and experience with processing Accounts Payable/Receivables
- 3 or more years’ experience working in an oral surgery, dental or private medical practice team player with the ability to work in a busy environment
- Excellent communication skills
- Excellent customer service skills
- Detail-oriented with a high degree of accuracy

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

**Benefits**:

- On-site parking
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Dental Administration: 1 year (preferred)

Work Location: In person

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