Assistant Restaurant Manager

4 days ago

Tofino, Canada Wickaninnish Inn Full time

Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The rustic elegance and breathtaking views of our food & beverage venues complement our commitment to Canadian cuisine under the leadership of our Executive Chef and our award-winning wine and spirits program at the Wickaninnish Inn. This valued position requires a passionate hospitality professional with experience in the nuances and art of service and who strives to build a professionally dedicated team offering an educated and approachable fine dining experience to our guests here on the West Coast.

**As an Assistant Restaurant Manager you will**:

- Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
- Assist with the planning, organization, direction, control and evaluation of the operations of The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café.
- Determine the type of services to be offered and implement operational procedures.
- Manage HR functions including assisting with hiring, training and development, including regular employee reviews.
- Set staff work schedules and monitor staff performance.
- Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant financial goals and helping to analyze, review, and follow up on these monthly results.
- Ensure efficient and personalized guest service including resolving complaints.
- Manage Regular team, supervisor, and food & beverage meetings, as well as covering for management meetings in the absence of the Restaurant Manager.
- Previous full-scope management experience in a high-end standard driven establishment.
- Passion with wine and spirits required, Sommelier (ISG/WSET 2) certification an asset.
- Completion of a college or other program related to hospitality or food and beverage service management an asset.
- A valid Serving It Right Certification.
- Knowledge of front and back end Silverware POS system an asset.
- The willingness to learn and be constantly challenged to grow with the restaurant team.
- An appreciation for detail and a passion for guest service.
- A professional and positive attitude in every aspect of the position.
- Consistent punctuality and dedication.
- A calm, polite and composed demeanor.
- A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole.
- The ability to make a commitment of 2 years to the position.

A mutual understanding of your employment duration will be determined during your interview.

**Salary/Wage**:$55,000 - $59,000 per year

**How to Apply**:

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