Operations Centre Coordinator

The Halifax Port Authority (HPA) stewards key federal infrastructure and waters at the Port of Halifax as spaces for economic growth, innovation, tourism, and community. The Port’s three main lines of business are cargo, cruise, and real estate.

Our deep harbour and advanced infrastructure mean that Halifax is the only Eastern Canadian port capable of accommodating Ultra Class ships and the largest

container vessels to call at any port in Canada.

Sustainability is built into every facet of the port and how we operate. We make connections between the Port and the community as One Port City, including support for opportunities and partnerships with underrepresented communities. Our sustainability commitment balancing economics, community and the environment is shaping our approach and positioning us as an industry leader and trusted partner.

A recent analysis showed the activity the Port of Halifax contributes billions of dollars to the economy of Nova Scotia and supports more than 25,000 jobs.

**HPA Guiding Principles**

Everyone at Halifax Port Authority is expected to carry out their work in a manner consistent with our guiding principles:

- Be One Port City
- Collaborative & Engaged
- Future Focused
- Sustainable
- Trusted Partner

We believe that when everyone collaborates, we can achieve our vision to be Canada’s Preferred Gateway and our Mission to connect with global markets to create value for our customers, partners, visitors, and community.

At this time, the **Halifax Port Authority (“HPA”)** requires a

**Operations Center Coordinator**

Reporting to the Operations Center Officer, the **Operations Center Coordinator** coordinates terminal and marine operations in the Port of Halifax, to ensure the smooth flow of operations on a 24 hour a day, 7 days a week basis. They act as a liaison between various departments or the Halifax Port Authority (HPA), the various external stakeholders (Agents, Ship Master, service providers, emergency services, etc.). This position supports the Operation Centre Officer in response to emergency activities within the Port of Halifax, as well as routine operational activities during evenings and weekends, 365 days a year.

**Accountabilities**

**Terminal Operations**
- Follows up and coordinates the movement of ships from arrival to departure using PortControl.
- Ensures any information necessary for billing is properly recorded via PortControl.
- Ensures information on ship movements and service requests is properly recorded and coordinated through Port Control so that customers receive the required services in a timely manner, to reduce their operating costs and optimize the competitiveness of the HPA.
- Understands the needs of ships and potential issues, using surveillance and communication systems to plan the required activities and interventions with direction from the Operations Centre Officer.
- Coordinates the use of HPA Managed berths and anchorages with HPA Mandated Waters.
- The coordinator will conduct the duties of Marine Facility Security Officer, facilitating the arrival and departure of cruise ships, operating associated equipment while alongside, and completing declarations of security.
- Assists in tracking fluctuations in tides and weather conditions affecting marine access to port facilities. Informs internal, external, and customer partners of access constraints and recommends mitigation measures.
- Responsible to be onsite for calls received outside of normal working hours. This includes being onsite for arrival and departure of all vessels at HPA managed facilities.
- Approvals within Port Control System (Hot work, lifeboat launching, etc.), through direction of Operations Centre Officer.
- Monitors/optimizes vessel movements with HPA Mandated Waters.
- Assesses and analyzes requests and complaints received to determine the need for intervention.
- Attains and maintains an advanced operational proficiency and competency level with the Primary Command and Control camera operating system (Milestone) and all other general system software manipulation.
- Facilitates rail shunts at Ocean and Richmond Terminals and works with CN Rail to provide proper access control.
- Performs onsite storage terminal counts and updates weekly in PortControl.

**Security and Emergency**
- Monitors all radio communications (VHF, UHF) and disseminates information when appropriate and responds to the communications of other security operators.
- Investigates alerts that are generated by the HPACCS and follows correct procedures for security incidents, breaches, etc.
- Provides surveillance, investigative and communications support to other Port of Halifax Marine Facilities in the event of a reported or confirmed security incident or breach.
- Works with the police of jurisdiction (HRP) when directed to do so by the Manager of Port Security.
- Works with PSA Container terminal security to facilitate smooth and efficient operations between Ocean Terminals and PSA.
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