Current jobs related to Rooms Division Supervisor - Toronto - Gladstone House

  • Rooms Division Supervisor

    7 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Rooms Division Supervisor** The hotel is currently recruiting for a Rooms Division Supervisor. In collaboration with the Front Office Manager and the Executive Housekeeper, the Rooms Division Supervisor is not only responsible for the inspection of the rooms and ensuring they are up to the property’s standard of quality, but he/she also ensures smooth...

  • Room Division Supervisor

    44 minutes ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Rooms Division SupervisorWe are currently looking to hire a Rooms Division Supervisor at the Union Hotel. TheRooms Division Supervisorwill primarily focus on responding to guest reviews and using this information to proactively prevent future guest complaints while helping teach the team how to turn transactional guest interactions into unique guest...

  • Rooms Division Supervisor Union Hotel

    5 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Rooms Division Supervisor** **What We Offer** - Work with like-minded team members who are passionate about their work and keep things fun, every day! - Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)! - A fast-paced environment...

  • Tool Room Supervisor

    5 days ago

    Toronto, Canada Polytainers, Inc. Full time

    **Job Title**: Tool Room Supervisor **Department**: Tool Room **Supervisor**: Tool Room Manager ***: To have ownership of all the molds to ensure sufficient reliability, capability and capacity to meet production demands and to proactively identify and drive Continuous Improvement projects to improve product quality, overall manufacturing efficiency and...

  • Rooms Supervisor

    34 minutes ago

    Toronto, Ontario, Canada Hyatt Regency Full time

    Organization- Hyatt Regency TorontoSummaryDo you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose:to care for people so...

  • rooms supervisor

    14 minutes ago

    Toronto, Ontario, Canada Hyatt Full time

    SummaryDo you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Job...

  • Room Checker

    7 days ago

    Toronto, Canada Interlinx Full time

    **Job Title**: Room Checker **Department**: Housekeeping / Rooms **Reports To**: Housekeeping Supervisor / Director **Location**: Downtown Toronto **Job Overview**: The Room Checker plays a key role in ensuring that guest rooms meet the hotel’s cleanliness, safety, and presentation standards. This role involves inspecting rooms after housekeeping has...

  • Rooms Operations Supervisor

    2 weeks ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**25175383 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, ONT, Canada, L5P 1C4 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Complete designated cashier and...

  • Control Room Security Supervisor

    7 days ago

    Toronto, Canada Securitas Canada Ltd. Full time

    Position: Control Room Supervisor Vertical: Datacentre Physical Security Status: Full Time Temporary (1 Year Maternity Leave Contract) Location: Vaughan, ON Pay Rate: $31.00/hr Shift: Monday to Friday 0700-1500hrs The Control Room Supervisor is responsible for the day-to-day operations of the control centre, security technology and ensuring everything...

  • Director of Rooms

    1 week ago

    Toronto, Canada Park Hyatt Toronto Full time

    Summary **Find your place at Park Hyatt Toronto**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, inclusion, empathy, experimentation, and well-being.** **At Hyatt, diversity, equity, and inclusion are at the core of our purpose, _to care for people, so...

Rooms Division Supervisor

6 hours ago

Toronto, Canada Gladstone House Full time

A collection of heritage-driven, neighbourhood-centric hotels.
Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.

**Position: Rooms Division Supervisor**

**The Role at a Glance**:This position plays a key role within our hotels. In collaboration with the Front Office Manager and the Housekeeping Manager, the Rooms Division Supervisor is responsible for the inspection of the rooms and ensuring they are up to the property’s standard of quality, The Supervisor will also ensure smooth processes and high compliance in terms of guest relations, housekeeping, and reservation standards by overseeing the operations of both departments for an overall perfect guest experience.

**Your Day To Day Duties**:

- Directs the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
- Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
- Creates and develops policies and procedures to ensure a safe and efficient working environment.
- Maintains the care and use of supplies, equipment, and the appearance of all housekeeping areas and ensures that Housekeeping staff follow same.
- Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
- Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
- Coordinates repair needs with Maintenance.
- Attends all required meetings to provide input and recommendations.
- Ensures the team delivers outstanding guest care at all times.
- Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
- Assists with incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
- Control cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Ensure Front Office logbook and hotel log book is always updated and actioned upon.
- Ensure safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- Participate in hotel committees and task force assignments.
- Ensure that all team members comply with company safety policies, procedures, and guidelines.

**You have**:

- Practical experience managing Front Desk and Housekeeping departments and attention to detail to monitor the cleanliness of the public areas.
- A minimum of 1 year hotel experience in Front Office, previous housekeeping experience an asset. Diploma, degree, or master’s in hospitality - food & beverage, or hospitality management school.
- Strong computer skills with advanced knowledge of Microsoft Office and Outlook.
- The ability to demonstrate skills of an approachable coach that cultivates a work environment that encourages feedback.
- Availability to work evenings and weekends.

**Special Requirements**:

- Flexible and long hours sometimes required.
- Ability to stand/walk during entire shift.
- Able to lift up to 20lbs