Client Service Advisor

2 weeks ago

Nanaimo, Canada Digital Adlads Full time

The Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both verbal and written communication.

Your responsibilities include:
Build and maintain relationships with clients

Develop attractive recruitment programs

Conduct regular one-on-one and team meetings

Identify and implement techniques to improve employee motivation and engagement.

Coach a team of Representatives

The minimum requirements for this job are:
High School Diploma/GED (An undergraduate degree is preferred)

Minimum of 1 year experience working customer service/related field

Winning attitude, ability to work independently

Reliable communication and time management skills

Available to travel(optional)

Why work here?

Weekly Advances and Bonuses

Hybrid office with remote flexibility

65k plus first year average income

Residual Income

Exceptional commission rates

Trip Incentives and other benefits

Full Training

**Job Types**: Full-time, Permanent

**Salary**: $52,000.00-$58,000.00 per year

**Benefits**:

- Dental care
- Language training provided
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Tips

Work Location: Hybrid remote in Nanaimo, BC V9R 5B6

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