Automotive Service Advisor

2 weeks ago

Nanaimo, Canada Midas Nanaimo Full time

**Job description**

Service Advisor

If you enjoy sales and customer service, we are willing to train.

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

**Responsibilities**

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

**Qualifications**
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver’s license
- Ability to work a flexible schedule including weekends, evenings, and holidays

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Schedule:

- 8 hour shift
- Monday to Friday
- Saturdays

Salary From: $4,000 Per Month

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Nanaimo: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Permanent

Pay: From $4,000.00 per month

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Disability insurance
- Extended health care
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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