Dispatch Planner

At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. Our **Planners** are a key component in ensuring customer satisfaction. ET Transport has two main terminals with warehousing facilities and an additional drop-yard.

**Qualifications**
- **Must** have at least 3 years of cross-border planning experience
- **Must** have experience with the following: LoadLink, PC Miler, DAT, Dispatch Software,
- Be available after hours (on-call rotation)
- Fluent in English, bilingual is an asset
- Team player in a fast paced environment
- Strong ability to work well under pressure, meet deadlines
- Strong organizational skills
- Ability to communicate over the phone
- Be persuasive and energetic
- Help resolve all issue that arise including, and not limited to, issues with: drivers, customers, dispatchers, customs, and load booking
- Monitor and direct the dispatch team, at all times, to improve performance
- Implement new rules and procedures within dispatch and operations
- Train and direct new dispatch staff
- Looking for loads, FTL, LTL, cross-border
- Fully planning and dispatching (outbound and inbound) Van/Reefer division trucks
- Coordinating and managing driver runs and schedules
- Maintaining accurate data entry and records related to all planning on the “Planning Board”
- Overseeing and reviewing Driver and Owner/Operator pay
- After-hours dispatch via telephone as needed
- Prepare reports as required by Management
- Direct and assist dispatch employees with issues, especially after hours
- Inputting checkpoints to monitor dispatch employees and ensure accuracy
- Obtain no fewer than 6 Direct Outbound customers per year

**Equal Employment Opportunity**
ET Transport strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial or federal law.
- We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted. Thank you for your interest in ET Transport_

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Concord, ON L4K 3Z3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please list the languages in which you have professional working proficiency

**Experience**:

- Trucking industry: 3 years (required)
- Cross-border Trucking: 3 years (required)
- DAT: 2 years (required)
- Planning: 3 years (required)
- Loadlink: 3 years (required)

Work Location: In person