Customer Service Representative

4 days ago


Sarnia, Canada Cherrys Desserts Full time

**Overview**
As a **Customer Service & Dessert Prep Associate**, you’ll be the face of Cherrys Desserts&Cafe—welcoming customers, taking orders, preparing desserts (training provided), and keeping the vibe upbeat and professional.

**Duties**
- Greet customers with a smile and help them pick their perfect dessert
- Operate POS system to take orders and handle payments
- Keep the front counter and prep area clean and organized
- Restock ingredients and packaging items
- Follow health and safety procedures
- Be a team player and contribute to a positive work environment
- Utilize strong communication skills to provide clear information about products and services.
- Engage in upselling techniques to promote additional products or services that meet customer needs.
- Analyze customer feedback and provide insights for service improvement.

**Qualifications**
- Proven experience in a customer service role with a strong focus on sales and upselling techniques.
- Excellent communication skills in English
- Strong analytical skills with the ability to assess situations and provide effective solutions.
- Ability to work well under pressure while maintaining a positive attitude.
- Greet customers with a smile and help them pick their perfect dessert
- Operate POS system to take orders and handle payments
- Keep the front counter and prep area clean and organized
- Restock ingredients and packaging items
- Follow health and safety procedures
- Be a team player and contribute to a positive work environment**How to Apply**:
**Job Type**: Part-time

Pay: $17.20-$26.49 per hour

Expected hours: 17.20 per week

**Experience**:

- Restaurant/Customer Service: 1 year (preferred)

Work Location: In person



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