Customer Service Representative

5 days ago

Sarnia, Canada Motion Full time

**SUMMARY**:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

**JOB DUTIES**:

- Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- Partners with Account Representatives to ensure customer satisfaction.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- May handle customer returns.
- Performs other duties as assigned.

**EDUCATION & EXPERIENCE**:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

**KNOWLEDGE, SKILLS, ABILITIES**:

- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Product knowledge is preferred.

**COMPANY INFORMATION**:

- Comprehensive flex benefits
- Competitive salary and bonus plan
- An attractive pension plan
- Learning and development opportunities
- Great company culture with a strong leadership team
- Growth and Development opportunities
- Open and frequent communication
- Timely feedback on individual performance and career development opportunities

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Service Representative

    2 weeks ago

    Sarnia, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and servicesonline, in person and by phone. Our vision is to be recognized for meeting or exceeding customer expectations with our service, solutions, leadership and people - EVERY TIME. If you strive to provide...

  • Customer Service Representative

    2 weeks ago

    Sarnia, Canada BMO Financial Group Full time

    1362 Lambton Mall Rd, Unit 117 Sarnia Ontario,N7S 5A1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    1 week ago

    Sarnia, Canada Lifemark Health Group Full time

    **Customer Service Representative -** *** **pt Health Sarnia Physiotherapy** **Permanent Part-Time** **Location**: *** **460 Christina Street North** ***Sarnia**, Ontario** We are currently hiring for a Full-Time **Customer Service Representativ**e to support our Lifemark Physiotherapy Lasalle Boulevard, Sudbury and Val Caron clinic. **Why Lifemark?** -...

  • Customer Service Representative

    7 days ago

    Sarnia, Canada Team Outfitters Ltd. Full time

    **Company Description** For more than 30 years, Team Outfitters has been helping teams look their best by producing quality screen-printed and embroidered garments and apparel for schools, sports teams, businesses, organizations, and events. We are Sarnia-Lambton’s first choice for outfitting your team because of our continued dedication to innovation and...

  • Customer Service Representative

    1 week ago

    Sarnia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    2 weeks ago

    Sarnia, Canada LCBO Full time

    Location Address: 1142 Lakeshore Road, Sarnia Number of Openings: 1 Salary / Pay: $20.36/hour Job Posting Description: Do you make an impact on the people you meet? Do you have a charismatic personality, and love engaging with people, both customers and colleagues? If this sounds familiar, then we'd love to have you on our team! Reporting to the Store...

  • 2023 Summer Customer Service Representative

    1 week ago

    Sarnia, Canada LCBO Full time

    LCBO Location Address: 250 North Christina Street, Sarnia Job Posting Description: Summer Customer Service Representative **Salary**: $16.75/hour LI-Onsite Do you make an impact on the people you meet? Are you passionate about creating a meaningful customer experience? If this sounds familiar, then we’d love to have you on our team! At the LCBO, our...

  • Customer Care Representative

    2 weeks ago

    Sarnia, Canada Sonova Full time

    Sarnia, Canada Customer Care Representative - 159168 - Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at **Connect Hearing** as a **Customer Care...

  • Customer Service Representative

    2 weeks ago

    Sarnia, Canada BMO Financial Group Full time

    1362 Lambton Mall Rd, Unit 117 Sarnia Ontario,N7S 5A1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    1 week ago

    Sarnia, Canada Motion Full time

    Working at Motion Canada is about partnering - with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you’ll partner with some of the most talented and humble men and women driving our industry forward. We just like to think that we’re real people...