IT Technician

2 days ago

Edmonton, Canada Computer Upgrading Specialists Full time

Computer Upgrading Specialists Ltd. specializes in providing technicians for full-time contract IT positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government, and other Fortune 500 companies.

Positions typically involve 2 weeks to 6 month terms with Computer Upgrading Specialists, sometimes converted into a full-time permanent position with our client at the conclusion of the term. Computer Upgrading Specialists Ltd. have promoted nearly 830 of our technicians to full-time permanent positions with our clients over the past 30 years.

Positions typically involve system configuration, deployment and troubleshooting, deskside and network support and hardware serving, on large scale deployment projects in the province of Alberta.

Technicians work in a challenging team environment with excellent guidance and training.

**Responsibilities**
- Provide technical support to end-users for hardware and software issues, ensuring efficient troubleshooting and resolution.
- Assist with computer networking tasks, including VPN setup and maintenance.
- Manage desktop support requests and maintain operating systems, primarily Windows.
- Utilize communication skills to effectively interact with customers and document issues using tools like ServiceNow or Jira.
- Collaborate with team members to enhance IT support services and improve overall user experience.

**Qualifications**:

- Graduates of Post-secondary IT programs from NAIT, SAIT or similar, including fast-track programs involving computer system technology, networking, technical service and deskside support
- Certifications are definite assets: A+, Networking, Windows 7, Windows 10, Office 365 etc.
- 2+ years of IT experience
- Excellent communication skills and experience working on a team or project
- Strong work ethic
- Driver's license and vehicle

**Job Types**: Full-time, Fixed term contract
Contract length: 2-3 months

Pay: $18.00-$25.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

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